Job Advertisement: Data Entry Customer Service Representative
Location: Los Angeles, CA
Salary: $36,000 - $45,000
Endorse Infinity is seeking a dedicated and detail-oriented individual to join our team as a Data Entry Customer Service Representative. If you're passionate about providing exceptional service and ensuring accurate data management, we want to hear from you!
Job Description:
As a Data Entry Customer Service Representative at Endorse Infinity, you will play a crucial role in maintaining accurate and up-to-date customer records while delivering outstanding service to our clients. You will be responsible for entering and updating customer information, addressing inquiries and concerns, and assisting with administrative tasks as needed.
Responsibilities:
- Input and update customer data accurately and efficiently into our database systems.
- Respond promptly and professionally to customer inquiries via phone, email, or chat.
- Resolve customer issues and escalate complex cases to appropriate channels.
- Assist with administrative tasks such as filing, scanning, and maintaining records.
- Collaborate with other team members to ensure seamless customer service delivery.
- Adhere to company policies and procedures to uphold data security and privacy standards.
Qualifications:
- High school diploma or equivalent; associate's degree preferred.
- Proven experience in data entry or customer service role is preferred but not required.
- Proficiency in MS Office applications (Word, Excel, Outlook).
- Strong attention to detail and accuracy in data entry.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize tasks effectively.
- Problem-solving skills and a customer-focused attitude.
Benefits:
- Competitive salary within the range of $36,000 - $45,000, based on experience.
- Comprehensive benefits package including health insurance and retirement savings plan.
- Paid time off and holidays.
- Opportunities for career advancement and professional development.