Join our team as the Vice President of Claim Operations in Torrance, CA with a competitive compensation package ranging from $250k - $300k On-Target Earnings.
Responsibilities
Reporting directly to the Chief Operating Officer, the VP of Claim Operations will lead and optimize our claim operations. Key responsibilities include managing adjusting and field claim operations to ensure operational excellence. Success in this role is measured by claim performance against service standards, employee and network satisfaction/Net Promoter Scores (NPS), and cost management within budget. The VP will also cultivate a culture of high accountability within the claims teams.
Benefits
At a glance, here's what you can expect when you join us:
- Competitive compensation: $175k base salary, plus performance-based bonuses of $30k quarterly target (uncapped)
- Comprehensive benefits package, including 401k with a 10% match after one year of service
- Medical, dental, and vision benefits, with HSA or FSA eligible medical plans
- Paid time off: 8 company holidays + 1 floating holiday (available after 90 days of employment), 64 hours of annual paid sick leave, and increasing PTO up to 3 weeks in Year 5.
Employment Type: Full-Time