The Chief Information Officer (CIO) serves as the senior executive officer responsible for providing leadership and management to the Office of Information Technology and is responsible for system-wide planning, management, security, and coordination of the technology resources of Hilbert College. The CIO serves as the major administrator for the Information Services division and is responsible for the management of the Student Information System (SIS), learning management system, file server and networking infrastructure, application software development, information security, instructional technologies, technical training, micro-computer installation and maintenance, user support services, the College’s open-access computer labs, and policy development regarding information services for students, faculty, and staff. The CIO oversees the review and analysis, coordination, and approval of computer-related purchases and upgrades and ensures that new applications and technologies are compatible with existing systems and are appropriately integrated into the College's enterprise architecture. The CIO provides leadership and supervision of staff, budget oversight and development, administrative and academic support, and strategic planning and implementation for the Office of Information Technology (OIT).
Job Duties And Responsibilities
- Responsible for providing information technology-related services, including the management of the Computing Center, Student Information System (SIS), learning management system, file servers, databases, application software development, the delivery of technical training, micro-computer installation and maintenance, Help Desk operations, the management of the College’s open-access computer labs, and policy development regarding information services for students, faculty, and staff.
- Responsible for the management of the Telecommunications Center and the design, implementation, monitoring, support, and maintenance of high-quality network and telecommunication services for the College, including phone, directory and voice mail services, data and video networks, cabling, card access readers, and security cameras in use at the Hilbert College campus.
- Responsible for protecting the confidentiality, integrity, and availability of College data and information systems and strengthening the College’s preparedness, timely response, and rapid recovery in the event of a cyber-attack, natural disaster, or other emergency.
- Supervises full-time, part-time, and student employees of the Office of Information Technology.
Job Requirements
- Demonstrates urgency and prioritizes organizational needs.
- Analyzes strengths, weaknesses, and develops long-term strategies.
- Understands internal communication channels and protocols.
- Efficiently manages tasks and embraces technology for organization.
- Inspires with a shared vision and establishes challenging goals.
- Upholds technical standards and practices safety.
- Manages projects to meet commitments within budget.
Minimum Qualifications
A Bachelor's degree in a computer-related field is required, a Master’s degree is preferred. At least eight years of technical computing experience is required and at least five years of progressively responsible administrative management experience in several of the following areas: enterprise resource planning (ERP) system, learning management system, file server and networking infrastructure, application software development, information security, technical training, micro-computer installation and maintenance, user support services, the College’s open-access computer labs, and policy development regarding information services for students, faculty, and staff is required. Experience with computing, networking, and instructional technology systems in a college environment is preferred. 5-7 years of experience in leadership and management in a university IT environment. High-level knowledge of network, telecommunications, and computing equipment management. A demonstrated ability to lead, the skills to develop leaders, and the ability to project a strong positive image of the College with parents, students, faculty, staff, and others are required. Excellent writing, speaking, and interpersonal skills are required. The ability to work effectively and collegially within a large, complex College system and to negotiate with a wide range of constituencies is required. A record of successful leadership while directing the efforts of professional staff in a complex organization is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Compensation: $120,000 - $125,000