Zain R.

Education: Master of Business Administration - MBA



The University of Texas at Dallas

2022 : 2024

Master's degree

Information Technology Project Management

University of Technology Sydney

2015 : 2017

Master's degree

Computer Systems Networking and Telecommunications

University of Bedfordshire

2012 : 2014

Bachelor's degree

Computer Science

Forman Christian College (A Chartered University)

2006 : 2012

Post Graduate Diploma

Information Technology Project Management

Curtin University

2015 : 2016

Experience: 2019 : Present

Verizon

Program Manager - Cybersecurity | Risk Management & Engineering

Program Manager Cybersecurity & Risk management facilitating IT and business teams responsible for leading activities for fibre build in support of the 5G program :

• Working closely with cross functional teams including Network, Engineering, Planning and IT while directly managing 8 team members.

• Key contributor as Lead PM to the 5G Program, identifying opportunities to design, develop, build, test and implement Network Analytics.

• AWS migration work across network, enterprise and other product teams to lead delivery.

• Driving copper to fiber network migration by managing program releases under a $10 million budget.

• Driving program management for the Network and Technology (N&Tmp;T) IT capital plan.

• Assign program managers and empowering teams to make decisions, introducing new Agile processes, by providing mentoring and direction.

• Driving sprint planning and delivery as a Scrum Master and the management of backlog user stories to ensure prioritized work is delivered based on the business value (Confluence/Agile Central/JIRA).

2018 : 2019

Verizon

Program Manager - Cybersecurity & Risk Management

Client : Cisco

• Managed program cost, schedule, quality, performance, processes and subcontract activities. Used TFS(Team Foundation Server) to manage agile implementation. Employed EVM, metrics, risk management and project management methodologies to ensure successful execution. • Proactively engaged various levels of the organization to understand prioritization of critical needs and led process reorganization, improvement, and optimization projects. • Applied the highest level of teamwork, organization, attention to detail, working across project management and operations. • Communicated vision and direction to a cross functional team of architects, developers, and business leads to deliver requirements for project implementation.

2018 : 2018

Randstad USA

Technical Program Manager

Atlassian

• Lead overall delivery of IT and software related projects for Health Monitor System, ensuring deliverables meet business case objectives (time, cost, scope, value)

• Lead teams utilizing both agile (SCRUM) and traditional project management methodologies

• Worked closely with my team, managed project level communications and prepare executive level communications and updates.

• Lead the development of conceptual designs and mocked up screens.

2017 : 2017

Atlassian

Senior Consultant

Client : Boeing

Managed the successful completion of Qantas airways shift to Amadeous on agile over a range of software, with budgets ranging from $30m-$37m+.

• As a Scrum Master (in a big data environment), provided advisory services targeting Revenue Management business performance improvement to external clients :

• Calibrated Altéa Revenue Management system to align outputs with airline business context and expectations.

• Designed and implemented analytical applications and statistics to help understand customer's practices on the system and evaluate their performance from a revenue management perspective.

• Facilitated Agile adoption Retrospective for the organization with the leadership and guided teams with outcomes resulting in enhanced performance of Amadeous.

2016 : 2017

Concert ICT

Senior Consultant

Company: Verizon

Years of Experience: 12