Tom Hook

Education: Master of Business Administration - MBA



Colorado Technical University

2019 : 2020

Master of Science - MS

Cybersecurity Management

Colorado Technical University

2018 : 2019

Bachelor's Degree

Electronic Engineering

ITT Technical Institute-Seattle

Experience: The Cybersecurity Security Services organization is accountability as service owners for identifying and tracking risks, vulnerabilities, incident response, and developing Cybersecurity Awareness training. Teams seeks to leverages partnerships with technology teams to federate, track and drive awareness of security concerns. Teams seeks to leverages partnerships with technology teams to federate risks, track risks, and drive security awareness.

Strategic planning - Develop strategic plans to proactively address risks. Utilizing the NIST Risk Management framework to Identify, Protect, Detect, Respond, and Recover.

SIEM management - Collects security data from network devices, servers, domain controllers, and more. Enrichment of data and alarm visualization for Security Operations and Incident response teams.

Security Products – Oversee the creation and delivery of Endpoint Detection, Data Loss Prevention, IDS, IPS, WAF, and API Analysis.

Awareness Training - Develop cybersecurity training modules and grab-and-go guides to drive cybersecurity into the culture of all employee.

Seeking the unknown – While celebrating the success of managing known risks and assets it is imperative, we identify the unknown or unmanaged assets in the environment.

2020 : Present

T-Mobile

Sr. Manager, Cybersecurity Services - Risk, Vulnerability, and Incident Management

Create a risk aware culture among responsible technology owners that promotes and integrates principled decision making to establish remediation or acceptance of risk.

Bridging the gaps between policy, implementation, and cross departmental communication to ensure expectations are met in an efficient and appropriate manner.

Regulatory compliance – Protecting, validating and reporting annual compliance requirements for SOX, PCI, and CPNI.

2017 : 2020

T-Mobile

Sr. Manager, Technology Compliance - Cybersecurity

I provide leadership for several Infrastructure and Operation teams including Infrastructure Design Architects, Directory & Security Services, Storage and Backups.

The Design Architects are responsible for –

1) Designing scalable and adaptive hardware solutions that address business needs and satisfy operational needs within the Enterprise standards. Technologies include Windows Operating Systems, Unix Operating Systems (HP UX, AIX, and Oracle Enterprise Linux), server HW, storage, networking, security, virtualization and cloud technologies.

2) Develop proofs-of-concept and prototype architecture to illustrate approaches to technology and business problems.

3) Create standardized visual design diagrams of logical infrastructure, including platform, storage, and networking information.

4) Establish strong relationships with leadership to insure the use of technologies are well understood. Act as a conduit for questions and information flow, when those outside of IT have ideas for new technology applications.

Directory & Security Services are responsible for –

1) Design and operate all facets of Directory Services (AD) for T-Mobile, US. Including LDAP, Federated Services (ADFS), Namespace (DFS), DNS, DHCP and NTP

2) Maintaining our PKI infrastructure. SSL management.

3) SOX and PCI Compliance

4) Manage our RSA environment



Storage and Backups are responsible for –

1) Design and Operate – SAN Arrays (VMAX, VNX, Vipr)

2) Design and Operate – NAS (Celerra, Isilon, NetApp FAS)

3) Design and Operate – Backup infrastructure and Data Domains.

4) Technologies include - Symantec, EMC, Isilon, NetApp,

2014 : 2017

T-Mobile

Sr. Manager, Infrastructure Security Systems - Design and Operations

I provide leadership to a group of managers whose responsibilities include supporting our IT professionals as well as drive projects through to completion. My team provides Operating System and Hardware support for over 18,000 Enterprise Microsoft and UNIX Systems (AIX,Linux) across several geographically dispersed datacenters.

I have a solid understanding of how the business' needs drive technology. This is crucial to ensure the technical teams focus on solutions that enable stable services to the business. Often, the business ask is mis-interpreted or misunderstood by the time a technologist gets an assignment. I pride myself on the ability to translate requirements to technologists as well as Senior Leadership from concept to delivery.

Microsoft Windows Server

IBM - AIX

HP - HPUX

Linux - OEL, Redhat

Sun - Solaris

NAS - Celerra and Isilon

2013 : 2014

T-Mobile

Sr. Manager, Enterprise Infrastructure Systems

Enabling application presentation to customers/users rather than application delivery to devices. This shifts the focus from the traditional question How do I install or develop application for each operating system (iOS, Android, Windows, Linux etc.)? to How do I provide my customers access to the application that make them productive? Less focus on devices and Operating System more focus on empowering people regardless of what device they have.

BYOD

SaaS

IaaS

PaaS

2010 : 2013

T-Mobile

Manager III, Enterprise Mobility

Company: T-Mobile

Years of Experience: 35