Shawn Rampersaud

Information Security Analyst at UPS | MS Information Systems - Cybersecurity

Atlanta, GA, United States

Details

Education: Master of Science - MS

Cybersecurity

Georgia State University

2019 : 2020

Bachelor of Business Administration (BBA)

Business Administration and Management

Georgia State University

2015 : 2019

Experience: 2023 : Present

UPS

Information Security Analyst, Platform Security

• Supported in-store operations by completing transactions, servicing customer book inquiries, and organizing book displays.

• Gained an understanding of SQL databases in real time by observing BN membership database interactions with client services.

• Updated and maintained membership services for frequent customers.

2018 :

Barnes & Noble, Inc.

Bookseller

• Monitored and responded to threats against UPS capital, assets, and people in real-time.

• Performed open source investigations on suspects across various platforms (customer service, social media, media, etc).

• Gained knowledge of various OSINT tools and techniques to aid in background investigations.

• Updated, maintained, and queried Microsoft Access database of UPS Security information spanning over nine years.

• Utilized human resource tools and Google Cloud Platform to assist other groups with investigations within UPS Corporate Security.

• Tested new incident reporting software and documented needed improvements to assist application developers.

2020 : 2023

UPS

Security Operations Specialist

• Worked on a project to scrape UPS skills data from Salesforce into a .csv format utilizing Python.

• Updated forecasting modules using SQL server and variance formulas in Power Pivot.

• Did research on Salesforce API and API implementation.

• Gained knowledge of PANDAS and NumPy libraries in Python.

• Created process documentation to aid future interns in learning how to create dashboards and forecasts in Excel.

2020 : 2020

UPS

GBS Industrial Engineering Intern

• Assisted CIS 2010 students with elementary Excel functions (VLOOKUP, PivotTables, Data Sorting)

• Worked under senior level Information Systems professor to grade Excel assignments

• Gained intensive understanding of SQL queries and Excel functions

• Assisted students with understanding of programming environments (R Studio) and basics in programming languages (C)

2020 : 2020

Georgia State University - J. Mack Robinson College of Business

Graduate Assistant

Company: UPS

Years of Experience: 7

Spoken Language: Portuguese, Spanish

Skills Aqua, Blue Cat, Crowdstrike Falcon, CSS, Customer Service, Database Management System (DBMS), Foreign Languages, HTML, Microsoft Access, Microsoft Excel, Microsoft PowerPoint, Patch Management, Portuguese, Problem Solving, Python, Qualys, Spanish, SQL, Tufin, Visio, Wiz

About Information Security Analyst at UPS, currently based in Atlanta, Georgia. My current role focuses on vulnerability scanning and patch deployment with heavy focus on the Qualys environment.

In my spare time, you can find me dabbling in urban exploring as well as trying to gain an understanding of the rapidly changing digital world (which is near impossible).

Feel free to contact me at rgshawn@gmail.com