Robert Luedeman
Education:
Mangement Information Systems
Computer Technology/Computer Systems Technology
United States Air Force Air University
1975 : 1980
Associate of Science (A.S.)
Mathematics and Computer Science
Riverside City College
1976 : 1977
Electronic's Specialist
Electrical, Electronic and Communications Engineering Technology/Technician
USAF School of Applied Aerospace Science
1974 : 1975
Indiana University Southeast
1986 : 1987
Experience:
2021 : Present
SmartBank
Information Security Officer
• Management of the Information Technology department and IT vendor services
• Executive in charge of Technology and Operations services for Merger/Acquisitions
• Member of :
o Executive Leadership Committee
o Information Technology Steering Council (Chair)
o Information Security Council (Chair)
• Business Continuity Program manager and executive coordinator of the BCP Crisis Team
• Develops and promotes strategic relationships between Information Technology resources and corporate business units
• Management and author of the Information Technology/Information Security Policies & Standards (aligned with NIST framework)
o Information Technology Security Program
Information Security Standards
o Information Technology Operations Plan
Information Technology Standards
o Business Continuity Plan
Disaster Recovery Plan
Incident Response
Pandemic Plan
• Manages the Bank’s relationship with Information Technology vendors and outsourced applications or services
2016 : 2021
Providence Bank (Missouri and Texas)
Chief Information Officer/CISO
• Provides leadership, vision, and management to the IT department while working with executive management and Company leadership to assess and respond to business needs.
• Responsible for developing the IT Strategy for the institution.
• Develop innovative, cost effective solutions for IT network security challenges.
• Leads the development of guidelines, standards and procedures for the IT organization, including maintaining an effective control environment for IT processes and activities.
• Develops the annual IT budget. Responsible for monitoring actual results to budgetary requirements.
• Serves as chairman for IT Steering Committee.
• Responsible for all IT policies procedures.
• Responsible for managing IT related vendor relationships and risk assessment processes in accordance with FFIEC guidelines.
• Manages business continuity and disaster recovery planning efforts including the business impact analysis.
• Responsible for producing IT management level reports and performance metrics on a monthly basis.
• Manage, plan and administer the operational and administrative activities associated with information and electronic security to meet on-going, stringent compliance requirements.
• Provide information security training and awareness, advice and direction for employees, contractors and third party vendors, coordinate the implementation and management of additional information security tools, systems, policies and procedures, and provide leadership to the bank’s response to any electronic security incidents.
2015 : 2016
FSG Bank
Director of Information Technology, ISO
Managed Information Technology departments (Security, Applications, Networking, Telecommunications and Support Desk)
Rewrote Information technology policies and procedures to comply with FFIEC, GLBA and SOX regulations
Redesigned Corporate Communications/Data Network with MPLS, COS and SIP, increasing security, reliability and performance
Relocated Data Center to Cloud (VM-Ware and iSeries systems)
Implemented fully replicated (active/passive configuration) Data Centers
Established ITIL based Help Desk department with performance measured SLA’s
Provided responses to internal and external auditors regarding security infrastructure, processes and practices
Performed security control reviews on vendor SSAE16 and SOC2 reports
Consistently maintained “Satisfactory rating” in FDIC Safety & Soundness examinations
Developed and delivered comprehensive Information Security Program with Incident Response Program
Implemented technology that maintains the confidentially, Integrity and availability of the corporate network
Oversee the security awareness programs and provided educational training on security policies and practices.
Managed Site testing and documentation associated with the corporate security program
2012 : 2015
Community & Southern Bank
Senior Vice President, Director, Information Technology
Managed Information Security & Technology department for multi-location, multi-state financial institution
Replicated and deployed state-of-the-art Data Centers
Converted core processing system (Unisys mainframe to IBM iSeries)
Virtualized systems, reduced server sprawl
Implemented ITIL based trouble ticket system
Converting WAN (Frame Relay to MPLS) and implemented COS for a disciplined and managed network
Developed and delivered a comprehensive information security program
Developed and communicate cyber security strategies, measures, policies, practices and standards to ensure all critical assets are secured
Mentored team of network security practitioners
Experienced with security engineering, including security testing and evaluation, certification and accreditation, or penetration testing
Developed and coordinate the corporate Incident Response Program.
Provided responses to internal and external auditors regarding security infrastructure, processes and practices
Directed cyber security fraud investigations
Maintained “Satisfactory rating ” in FDIC Safety & Soundness examinations
2007 : 2012
CB&S Bank
Chief Information Officer, CISO
Company: SmartBank
Years of Experience: 23
Senior Leadership: Achieving extraordinary business results through our people
• Inspires others with compelling visions for Information Technology solutions
• Demonstrates optimism and positive expectations of others
• Involves people in the decisions that affect them
• Build a trust and demonstrate integrity with a noticeable congruence between words and actions (walk the talk)
Customer Focus: A commitment to customer satisfaction
• Consistently place a high value on customer service and all issues related to customers
• Objectively listens to, understands and represent customer’s feedback
• Anticipates customer needs and develops appropriate solutions
• Meets all promises and commitments made to customers
Architecture/Vendor Management: Technology innovator in the implementation of highly available enterprise solutions and to outsource services when required to provide a more cost effective and higher level of service while managing within a specified budget
Governance: Specialized in Information Technology/Security Governance with successful deployment of enterprise class policies, standards and procedures
Strategic Initiatives: Coordinate and managed the evaluation, decision, and implementation of Technology, Applications and Security control initiatives.
Regulatory: Deep working knowledge of regulatory frameworks with a strong understanding of strategic business imperatives and consistently maintaining excellent ratings in bank examinations
Business Continuity: Serves as an integral leader for the Business Continuity Program, including the business impact analysis, plan management, periodic testing and documentation of the results and incidents.
Cyber security: Designed and manages a comprehensive Information Security Program that protects our customers and employees data, including social engineering testing, vulnerability protection, device management and managing the potential risks that may be identified in security reviews.
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