Ricardo Araya
Experience:
2023 : Present
ThriveDX
Sr Client Success Manager - Cybersecurity / Software Development Bootcamp
2020 : 2023
ThriveDX
Client Success Manager, Cybersecurity Digital Skills (CSULB, SDSU, UNLV, UCF, UCHI)
2018 : 2020
DeVry University
Senior Support Advisor - Campus Lead
2019 : 2019
DeVry University
Associate Director Student Central - Leadership Program
2015 : 2018
DeVry University
Student Support Advisor II
Company: ThriveDX
Spoken Language: English, Spanish
*Contribution Processing for Improvement
*Daily / Monthly Financial Reconciliations
*Operations Campus Management
*Performance in Student Outreach and Retention Efforts
*Financial Aid Reporting
Specialties: Customer Service Management • Audit Control Compliance for Veterans Affairs Benefits (30,31,33,35,1606), Federal Work Study Program, State Grant Program and External Private Loan Funding• Academic Advising Support • Daily Federal Funding Reconciliations • Front Line Escalation Team • Campus Team Lead