Paul Howard

Education: Master of Engineering - MEng

Cybersecurity

University of Maryland

2017 : 2022

Bachelor of Science - BS

Electrical Engineering

The Ohio State University

1989 : 1993

Experience: JPMorgan Chase & Co. (NYSE : JPM) is a leading global financial services firm with assets of $2.6 trillion and operations worldwide. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

2022 : Present

JPMorgan Chase & Co.

Senior Manager of Security Engineering, Cybersecurity & Technology Controls

Responsible for maintaining the Symantec Data Loss Prevention (DLP) software and infrastructure on over 100 production, UAT and development servers. This included planning system patching and upgrades, gathering enhancement requests, creating the work requests (sprint stories / kanban cards) and tracking progress of the initiatives.

Key Accomplishments

• Reduced the amount of time to install / patch the DLP software by 98% through automation.

• Reduced incident extraction and replication time by 97%

• Increased data quality of reported DLP incidents to the SIEM tool.

• Implemented security policy to prevent unauthorized servers / processes from communicating with the email inspection servers.

• Planned and oversaw two version upgrades to the DLP software.

• Participated in policy reviews and provided tier 3 support for infrastructure and policy related issues.

• Identified and decommissioned unused infrastructure reducing the cost to run the platform by $700,000 / year.

2018 : 2022

JPMorgan Chase & Co.

Senior Lead Security Engineer, Cybersecurity & Technology Controls

Responsible for determining the infrastructure requirements for various warehousing projects, procuring hardware and overseeing its deployment.

Key Accomplishments

• Identified and removed redundant processing resulting in a $2MM yearly reduction in the data ecosystem operating costs.

• Identified and removed unused storage resulting in a $1.6MM yearly reduction in the data ecosystem operating costs

2016 : 2017

JPMorgan Chase & Co.

Vice President, Solutions Engineer, Consumer & Community Banking

Responsible for creation and implementation of processes to bring the performance testing team in compliance with corporate policies.

Key Accomplishments

• Implemented quality tollgate process allowing the team to meet compliance and auditing requirements

• Developed demand forecasting model allowing proper assignment of resources during release testing.

2016 : 2016

JPMorgan Chase & Co.

Vice President, Performance Engineer, Consumer & Community Banking

Managed a global team providing 24x7 infrastructure support for an ecosystem offering database, web, reporting and analytics services to over 600 applications and over 10,000 global users. Built support teams in Manila, Philippines, Hyderabad, India and Singapore.

Key Accomplishments

• Reduced outages and disruptions by 82% and increased platform availability to over 99.94%.

• Increased SLA attainment on service tickets to over 98%

• Reduced the platform storage footprint by 60TB resulting in an annual savings of $1.5MM.

2010 : 2015

JPMorgan Chase & Co.

Vice President, Database Administration Manager, Data Management & Analytics

Company: JPMorgan Chase & Co.

Years of Experience: 31