Mike Wagner

Education: Associate of Applied Science

Cybersecurity and Networking

Mt. Hood Community College

2017 : 2019

Experience: Sole security analyst/engineer responsible for developing, administering, and maintaining the university's information security program, including endpoint protection, network security, email security, security awareness training, and vulnerability management. Provided security expertise and guidance on business processes, regulatory compliance, third-party vendors and new acquisitions.

2019 : Present

University of Western States

Information Security Administrator

Member of University Help Desk supporting a wide range of technologies including Windows, macOS, Android, and iOS operating systems, printers, AV equipment, and medical devices. Administered and maintained various IT and academic systems including ticketing system, learning management system and device management systems.

2017 : 2019

University of Western States

Help Desk Technician

• Held multiple positions during my tenure and often assisted with other roles. Trained new employees and colleagues in various positions.

• Delegated tasks to other receivers and coordinated truckloads to orderly offload, inspect, inventory, and store product.

• Identified process improvements to increase speed and efficiency. Improved inventory process for floral and plants which drastically cut order fulfillment times.

2014 : 2017

Charlie's Produce

Receiving Clerk

Company: University of Western States

Years of Experience: 9