Mary Makal, CRISC, PMP

VP, Information Security Management at JPMorgan Chase & Co.

Tampa, FL, United States

Details

Education: Bachelor of Arts - BA

Mass Communications - Advertising

University of South Florida

Bachelor of Science - BS

Accounting

Florida Atlantic University

Master's degree

Accounting Information Systems

Florida Atlantic University

Experience: 2019 : Present

JPMorgan Chase & Co.

VP, Information Security Management

JPMorgan Chase & Co. (NYSE : JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

2018 : 2019

JPMorgan Chase & Co.

VP, Cybersecurity & Technology Controls

Provided project management leadership for a network of four independent broker-dealers, managing the direction, coordination, and execution of strategic technology and business projects. Proficient in industry software, including Workfront, Jama, JIRA, Confluence, Visio, MS Office.

• Program Manager for proprietary front-end system supporting over 7000 users. Responsible for application updates and enhancements that reduced non-compliant account and order submissions and ensured delivery of appropriate disclosures.

• Program Manager for financial and compliance reporting, including those in support of the Employee Retirement Income Security Act (ERISA), Department of Labor (DOL), and Financial Crimes Enforcement Network (FinCEN) regulations. Successfully managed the development and deployment of a proprietary rules-based compliance system that improved the efficiency and effectiveness of the compliance function across four distinct firms.

• Collaborated with senior executives on strategic systems development, acquisition, and management, including RFP development and analysis.

• Prepared and presented business cases for project approval and resourcing, including extensive ROI / Cost-Benefit analyses.

• Managed key external vendor relationships to ensure support for the firms' ongoing business needs.

• Led highly effective, geographically diverse project teams comprised of subject matter experts, technology development, security, and quality assurance professionals.

2010 : 2018

National Planning Holdings

AVP - Project Manager - NPH Strategic Initiatives

Responsible for strategic direction of technology-based compliance initiatives.

• Managed teams responsible for firm and representative securities registrations and regulatory filings.

• Developed and delivered firm continuing education curriculum.

• Managed telemarketing compliance systems and enforced electronic communications policy, including email and instant message archival and review.

• Administered core compliance applications, including Protegent Surveillance, CR Direct, Microsoft Exchange Hosted Archive (Frontbridge), OmniPod, TeleBlock, and RegEd.

2008 : 2010

GunnAllen Financial

Director of Registration and Compliance Technology

Partnered with the Firm’s executive team in the development and improvement of mission-critical systems.

• Composed business requirements for software application selections and acted as vendor liaison to facilitate demonstrations and proposal evaluations.

• Managed the successful implementation and ongoing maintenance of two externally hosted mission-critical systems : Protegent Surveillance and Xtiva (commissions processing).

• Reviewed existing contract management practices to ensure proper pricing and accounting treatment.

• Directed the centralization of firm registrations data and coordinated its use among all critical systems to improve the accuracy, consistency, and reliability of this data.

• Developed system-based tools to create and improve operational risk models and analyses.

• Updated the Firm’s disaster response plans, including the identification of potential disaster deployment sites and compilation of staffing and resource requirements.

2006 : 2008

GunnAllen Financial

Program Manager, IT

Company: JPMorgan Chase & Co.

Years of Experience: 24

Skills Accounting, Agile Project Management, Auditing, Business Analysis, Business Process, Business Process Improvement, Change Management, Compliance, Confluence, Consulting, cost benefit analysis, Cross-functional Team Leadership, custom software development, event photography, executive-level communication, Finance, Financial Analysis, Financial Planning, Financial Reporting, Financial Risk, Financial Services, Internal Audit, internal controls, Leadership, Management Consulting, Mergers & Acquisitions, Microsoft Access, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Microsoft Word, Portfolio Management, Process Improvement, Program Management, Project Management, Project Planning, protegent surveillance, Risk Management, roi, Sarbanes-Oxley Act, SDLC, Securities, Series 24, Strategic Financial Planning, Strategic Planning, Strategy, Vendor Management, Visio, waterfall project management, Strategic Financial

About Senior technology risk manager with extensive project management and financial services industry experience, focusing on risk management and internal controls compliance. Adept at leading geographically-diverse project teams and executing large strategic technology projects.

CRISC, PMP, AWS Certified Cloud Practitioner, Series 7 and 24 securities licenses, CPA (currently Inactive)