Marquis Hood
Education:
Computer Information Management
St. Edward's University
2000 : 2002
Clinton High
1981 : 1985
New Horizons Computer Learning
Experience:
We work with a very diverse security stack. I have now been exposed to vulnerability scanning, encrypting data for HIPAA, CJIS and PCI compliancy. Have expanded my work with SIEM's. Working with application white listing and user rights administration. While keeping up to date with email filtering, Tap protection and Threat Response.
2019 : Present
Travis County
Information Security Analyst Sr.
We work with a very diverse security stack. I have now been exposed to vulnerability scanning, encrypting data for HIPAA, CJIS and PCI compliancy. Have expanded my work with SIEM's. Working with application white listing and user rights administration. While keeping up to date with email filtering, Tap protection and Threat Response.
2015 : 2019
Travis County
Information Security Analyst
Project Support, SCCM Configurations, Advanced Troubleshooting, Printer and Server configurations, training Tier 1 and other Tier 2 support personnel
2015 : 2015
Travis County
Customer Support Analyst Tier 2
Helping with the migration from GroupWise to Outlook 2010. Troubleshooting issues with users system and officers road systems. Tracking tickets and resolving issues via email and phone.
2011 : 2015
Travis County
Customer Support Analyst
Configuring systems, troubleshooting software, Hardware Troubleshooting. Customer support. Attention to Detail.
2011 : 2011
Technology Pointe, Inc.
IT Support Technician
Company: Travis County
Years of Experience: 24
collaborating with global, cross‐functional internal and external stakeholders
to drive innovative solutions for optimum network security in diverse
environments. Detailed‐oriented team leader and dedicated team player
with proven success managing multiple simultaneous projects. Analytical
problem‐solver with exceptional interpersonal and communication skills.