Mark Foss

Education: B.S

Computer Information Systems

Strayer University

1995 : 1999

A.S

Electronic Technology

Community College of the Air Force

1982 : 1990

Experience: The Data Protection team has merged with the Asset Protection team to form the Information Security Protection Services team. I have completed my initial work with Endpoint Data Loss Prevention (DLP) back in March 2023 and currently working Cloud Workload Protection (CWP) activities - planning and engineering minimum viable product as Blue Shield is beginning its migration efforts to cloud services. I am also involved in Security as automation and securing Infrastructure as Code (IaC) with Ansible RedHat solutions.

2022 : Present

Blue Shield of California

Information Security Engineer

• Driver to design and implement a hybrid Microsoft Exchange environment supporting the mailbox migration of over 14,000 mailboxes to Microsoft Exchange Online.

• Integrated Proofpoint email hygiene systems into mail flow and setting up options to use Exchange Online Defender technology. Seamlessly transitioning email flow initially from on-premises centric to cloud centric.

• Implemented Microsoft 365 conditional access policies to Exchange Online mailboxes addressing the nature of cloud client access, application access, and mobile device access.

• Developed remote PowerShell scripting and unattended scripting access for carrying over mail recipient automation tasks into the cloud. Kept automated onboarding and offboarding of users running smoothly during the transition to Microsoft Office 365 cloud.

• Lead support on email archiving and eDiscovery systems necessary to be successful on various compliance and other cases. Recognized by lead investigators to support critical email searches saving BSC in legal costs

• Conduct integration to Exchange Online and Office 365. Implementing many different application registrations into Azure Active Directory.

• Created numerus Microsoft Visio drawings and support documents for email and other messaging systems. Often used by other teams as good examples.

• Act as go-to person for anyone experiencing challenges dealing with messaging services. Always striving to not just know how to fix something, but also how something works, contributing to effective troubleshooting. Known to expedite requests easily and resolve problems quickly.

• Experienced with running virtual machines on VMware ESX and Microsoft Windows Hyper-V. Earned the trust of other support teams allowing him to access systems supported by different teams.

2009 : 2022

Blue Shield of California

Senior Messaging Engineer

Senior Windows systems engineer with emphasis on messaging systems - Microsoft Exchange, Symantec Enterprise Vault, e-Discovery tools, and mobile device management, Primary subject matter expert on Microsoft Exchange systems. Completed an Exchange sever transition for aging infrastructure to new data centers with high availability and site resiliency -supporting about 14,000 mailboxes. Experienced with running systems on VMware ESX hyper-visor and EMC VMAX storage. Migrating archives from EV to EV storage using Archive Shuttle by QuadraPro.

2008 : 2009

Blue Shield of California

Sr. Windows Engineer

Responsible for Global Secure’s corporate infrastructure systems support of 130+ users, laptop and desktop systems, corporate network of six offices across the USA, software development and production server systems that are primarily Microsoft based. Design, Maintenance, and Tier 2 and 3 level support to corporate users.

2006 : 2008

Global Secure Systems

Systems Engineer

IT consultant for small and medium business supporting Windows based systems and networking devices – to include designing a solution, planning, installing and maintenance programs designed for each client. Primarily centered around Windows Small Business Server and managed services.

2006 : 2006

Technify, Inc.

Systems Engineer

Company: Blue Shield of California

Years of Experience: 45