Kevin Bacon

Head of IT infrastructure, Cybersecurity & Project Management

Keyport, NJ, United States

Details

Education: Associate’s Degree

Networking and Security

Anthem Institute-North Brunswick

2005 : 2007

Experience: 2022 : Present

Physicians' Practice Enhancement, LLC (PPE)

Head of IT infrastructure, Cybersecurity & Project Management

* Manage a variety of technical projects.

* Responsible for IT operations, daily management, and strategic planning.

* Direct and coordinate a team of tech support specialists.

* Analyze situations and determine resources needed to resolve.

* Analyze, record, track software and hardware matters of significance pertaining to networking connectivity issues, printers, servers, and applications.

* Manage all technology across the Cooper Electric footprint.

* Leverage internal and external knowledge to resolve customers issues

* Direct Systems and Network teams to manage critical situations and incidents proactively.

* Support users by providing escalated support for incidents and service requests by providing troubleshooting and training.

2021 : 2022

COOPER ELECTRIC SUPPLY

Head Of Information Technology

Manage and mentor assistant technical instructors.

Lead and teach weekly learning modules and course content.

Provides instruction and support to student learners in the use of technological solutions

and troubleshoots technologies as part of daily lab and project assignments.

Manage online class progress on the LMS platform; monitor online activities and ensure

expected learning outcomes, review and grade exams, and report performance metrics to

key stakeholders.

Ensure that concepts are clearly demonstrated and articulated to students.

Offer differentiated ways to teach topics to ensure all learning styles are represented.

Demonstrate the NPower core values in the classroom.

Enforce company policies and support a professional and respective learning atmosphere.

Teach online and in-class courses as needed

Ensure classes start and end on time.

Update practice exam questions and resources to help student achieve certification(s).

Serve as a backup/substitute instructor or professional development mentor as needed.

Ability to be flexible in job duties, assist others as needed and can work independently and

in a collaborative manner

2019 : 2021

NPower (nonprofit)

Head Instructor

2017 : 2019

Pernix Therapeutics

Senior Network Engineer/IT Director

• Provide support to office and remote users

• Manage simple signal VoIP service

• Manage cloud based services (Office 365, Webroot)

• Manage/Administration Active Directory/GPO

• Manage Network (Meraki Switches, Firewalls and Wireless AP’s)

• Cisco Meraki VPN connections

• VMware ESXi

• Administration of servers 2008/2012 (Windows and VMware)

• Advise on backups, system recovery and deployment

• Monitor and troubleshoot client networks for performance issues

• Monitor network and perform capacity planning

• Secure network and remote access according to industry best practices

• Plan, support, optimize Server and Network infrastructure

• Mentor junior IT staff

• Vendor management

• IMS Health CRM Configuration/Administration

• Create SOP’s

2014 : 2017

Pernix Therapeutics

System Network Administrator

Company: Physicians' Practice Enhancement, LLC (PPE)

Years of Experience: 16

Spoken Language: English

Skills Active Directory, CRM, Customer Service, IT Management, Management, Microsoft Office, Network Administration, Networking, Network Security, Office 365, Professional Services, Project Management, Server Administration, Strategic Planning, System Administration, Technical Support, Terminal Server, Virtual Private Network (VPN), VMware, VMware ESX, VMware vSphere, VoIP, VPN, Windows Remote Desktop, Windows Server, Outsourcing, Online Marketing

About I am a seasoned IT professional, with 15 years of experience. I have over 6 years managing and directing IT operations and infrastructure.

I am experienced with solving problems in a fast paced environment, and making the network reliable for all users in an organization through development of documentation standards, security baselines, and high reliability to all network resources.

Windows Server Operating Systems - including 2000, 2003, 2008, 2012

 Windows Desktop Operating Systems – including 2000, XP, Vista, 7 and Windows 8

 Networking skills – including VLAN, wireless, LAN/WAN, VPN, MPLS

 Microsoft SharePoint Services, SharePoint Server 2007 and 2010 administration

 Server and desktop virtualization (VMWare, Hyper-V, Virtualbox)

 Cisco, Watchguard and Netgear firewall/router administration

 Enterprise Cloud services/application management (Microsoft Online Services/Office 365, Google Apps, Symantec)

 Windows Active Directory administration

 Microsoft Exchange 2003,2007,2010 administration

 Spam Filter Administration

 Enterprise Anti-Virus management (VIPRE, Symantec, McAfee)

 Backup and recovery management (Backup Exec, System Recovery, Crashplan, iBackup)