Jonathan Bullock

Education: Master of Arts - MA

Cybersecurity and Assurance

Western Governors University

2023 : 2023



Cyber/Computer Forensics and Counterterrorism

University of Maryland Global Campus

2021 : 2022



Information Technology

University of Baltimore

2013 : 2013

Associate of Arts - AA

Liberal Arts/Biotechnology

Baltimore City Community College

2000 : 2002

Experience:  Consult with business and technical teams on PCI-DSS applicability for Finastra’s products and services and

define processes and repeatable solutions for obtaining PCI Compliance

 Experience in backup solutions to safeguard critical data in the cloud, ensuring data integrity and availability.

 Install and configure WYCE security camera systems, optimizing surveillance coverage for enhanced security.

 Diagnose and resolve POS Square, Cash App, Venmo, etc. issues by performing system resets and maintaining

optimal functionality.

 Serve as marketing manager liaison to business owners by enhancing online visibility and search engine rankings

through effective SEO strategies, driving increased organic traffic to websites.

2021 : Present

Contractor

Information Security PCI and Data Compliance Specialist

 Utilized Excel spreadsheets to track clients and document all logs, enhancing data management and organization.

 Followed DOT/GPA systems, including Garmin, and executed system resets to maintain operational efficiency.

 Conducted risk assessments and safety measures to mitigate transportation and logistics-related risks.

 Operated and maintained a diverse range of equipment, including vehicles, computers, IoT devices, phones, and

mobile Wi-Fi, while providing help desk support and troubleshooting for Office 365.

2019 : 2021

JnN Bull Transport

Owner/Operater

 Efficiently manage payroll processes, ensuring accurate and timely disbursement of salaries

 Compile and draft detailed progression reports for presentation to city officials, providing comprehensive insights

into projects and initiatives.

 Conduct weekly calibrations of medical equipment, adhering to stringent quality assurance checklists to maintain

precision and reliability in healthcare technology.

2013 : 2014

Baltimore City Fire Department

Lieutenant

 Worked with IT teams to implement security controls and ensure compliance with regulations and standards.

 Demonstrated proficiency in maintaining, servicing, and repairing computer hardware and software, and

contributed to the development of a nonofficial website for BCFD.

 Leveraged expertise in Office 365 to facilitate efficient customer service and communication, while also taking

charge of troubleshooting BCFD computer systems and hardware to ensure uninterrupted operations.

2004 : 2013

Baltimore City Fire Department

Firefighter

Collaborated with Navy personnel from various departments to guarantee the availability and condition of

supplies and equipment, highlighting strong communication and customer service abilities.

 Maintained a security clearance and strictly adhered to security protocols to safeguard sensitive information.

 Utilized data analysis techniques to identify inventory trends and enhance supply chain management by tracking

on Microsoft Excel and following all usage of equipment longevity.

1996 : 2000

US Navy

Inventory Control Specialist

Company: Contractor

Years of Experience: 18