John Johnson

Information Security Analsyt at Columbia College and a Pastor at CenterPoint Church

Columbia, MO, United States

Details

Education: Bachelor of Science (B.S.)

Graphic Design

Columbia College

2009 : 2015

Christian Leaders Institute

2016 : 2016

Associate of Arts (A.A.)

General Studies

Moberly Area Community College

2007 : 2009

Experience: As a Pastor, I serve as a spiritual leader of our congregation, providing guidance, inspiration, and pastoral care to our members. I help coordinate and lead the weekly worship services, deliver sermons, and facilitate religious education programs. I’m responsible for fostering a welcoming and inclusive environment, promoting community outreach, and engaging with individuals seeking spiritual guidance and support.

• Plan and Lead worship services, including planning and delivering sermons, overseeing the AV team, and coordinating with volunteers to serve at our gathering.

• Provide pastoral care and counseling to individuals and families, offering support during times of joy, grief, and personal challenges.

• Develop and deliver religious education programs for adults, youth, and children, encouraging spiritual growth and exploration.

• Foster a welcoming and inclusive community where all individuals feel valued and supported.

• Engage in community outreach initiatives, collaborating with local organizations.

• Collaborate with church staff, volunteers, and committees to coordinate events, programs, and community-building activities.

• Stay current with theological and spiritual developments, and share relevant insights and teachings with the congregation. Knowledge of religious texts, traditions, and theological principles relevant to the denomination or faith community.

• Knowledge of religious texts, traditions, and theological principles relevant to the denomination or faith community.

• Strong organizational and leadership skills, with the ability to collaborate effectively with staff, volunteers, and committees.

• Compassion, empathy, and a nonjudgmental approach in working with individuals from diverse backgrounds and experiences.

2017 : Present

CenterPoint Church

Pastor

As an Information Security Analyst, I am responsible for maintaining and enhancing the security posture of the organization. I work closely with our Technology Services team and other stakeholders to identify and assess security risks, develop and implement security controls, and monitor the effectiveness of our security measures. I am responsible for analyzing security incidents and providing recommendations to prevent future incidents, as well as conducting security awareness training for our employees.

• Monitor logs via Logpoint SIEM.

• Monitor for intrusions via Suricata/Snort IDS.

• Manage Endpoint Protection Malwarebytes and Cisco AMP.

• Oversee new employee and annual security awareness training.

• Stay up to date with various security trends and incidents.

• primary analyst for incident response.

• perform security assessments for departments.

2021 :

Columbia College

Information Security Analyst

As a Support Analyst, I was responsible for providing technical support to our end users and resolving any issues they encountered. I worked closely with our users to identify and troubleshoot problems and provide solutions in a timely and professional manner. My excellent communication skills and technical expertise were essential to ensuring our users were satisfied with the services we provide.

Provided technical support to users via phone, email, or remote access tools

Troubleshoot and resolve technical issues related to web, software, and accounts

Document and track all client interactions and resolutions in our ticketing system

Collaborate with other members of the support team to resolve complex issues

Provide regular updates to clients on the status of their support tickets

Identify opportunities to improve our support processes and procedures

Stay up-to-date with the latest technologies and trends in the industry

Worked with end users and system administrators to provide security for systems

2016 : 2021

Columbia College

Support Analyst

As a Help Desk Analyst Supervisor I was responsible for managing the day-to-day operations of Columbia College’s Technology Services Help Desk, providing technical support to users, and ensuring the delivery of high-quality service.

• Supervised a team of part time and student employees and provided guidance, coaching, training and feedback to ensure high-quality service delivery.

• Provided technical support to users via phone, email, and in-person to resolve technical issues in a timely and effective manner.

• Manage the ticketing system and ensure that all requests for technical support are properly documented and tracked.

• Helped develop and maintain knowledge base articles and user manuals.

• Collaborate with other IT teams to resolve complex technical issues and ensure the smooth operation of technology systems and infrastructure.

• Helped monitor and analyze Help Desk support metrics to identify areas for improvement and implement strategies to increase efficiency and effectiveness.

2014 : 2016

Columbia College

Help Desk Analyst Supervisor

Helped maintain the computers on campus by preforming virus scans, replacing computer hardware parts, upgrading and installing software, installations of computers, projectors, printers and smartboards, aided in wiring infrastructure and maintenance on printers as well as assisted in maintaining the inventory of the computers on campus.

2013 : 2014

Columbia College

End User Support

Company: CenterPoint Church

Years of Experience: 17

Skills Adobe Creative Suite, Adobe Illustrator, Adobe Photoshop, Analytical Skills, Anti-phishing, Biblical Studies, Cisco Advanced Malware Protection (AMP), Communication, Computer Repair, Customer Service, Cybersecurity, Cybersecurity Incident Response, Digital Media, Drawing, Email Security, Facebook, Graphic Design, Illustration, Illustrator, Information Security, Information Security Awareness, Infosec IQ, KCS, Leadership, Logo Design, Malwarebytes, Microsoft Excel, Microsoft Office, Microsoft Word, Numara Footprints, Oil Painting, Photoshop, Premiere, Public Speaking, Retail, Risk Assessment, SharePoint, Social Media, Stage Lighting, System Administration, Technical Support, Training, Video Editing, Video Production, Web Design, WordPress, Youth Ministry

About I’m a highly Motivated Information Security Analyst with 10+ years of information technology experience. I’m not just a team player, but I strive to foster a collaborative and encouraging team environment, whether it be as a peer or a supervisor. I have a passion to help and teach people for the betterment of everyone. I’m customer focused, creative, and adaptable, with a willingness to learn and try new things, and easily fit into any team.