Jeff Relien

Education: Bachelor of Science - BS

Information Science and Technology

University of Wisconsin-Milwaukee

2020 : 2024

Associate's degree

Information Technology Network Specialist

Fox Valley Technical College

2009 : 2011

Experience: 2022 : Present

Thrivent

Lead Information Security Engineer

2020 : 2022

Thrivent

Senior Information Security Engineer

2019 : 2020

Thrivent

Information Security Analyst

• Download, inspect, test, and deploy Windows and Adobe patches throughout the entire organization

• Utilize Nexpose to verify patching level

• Respond to suspected malicious activity on endpoint devices

o Specified automated IOC’s sent out; respond using SIEM, Firewall logs, Trend Micro A/V logs, Trend Deep Discovery Email Inspector, Barracuda spam firewall, Tanium to search device activity. Determine incident level, then enact incident response plan.

• Modify web filtering rules based on needed exceptions and changes

• Use Absolute DDS to track, remote wipe, or freeze missing desktops and laptops throughout the organization

• Package and deploy software, registry modifications, and patches through SCCM

• Respond to Cyber Security tickets; access to websites that are blocked, software evaluation and approval in regards to cyber security and PHI, user rights issues, HR requests

• Deploy application black lists and restrict computer and use access through Group Policy

• Deploy Chrome Extension blacklists through the Windows registry

• Produce user activity reports with McAfee SIEM

• Modify and evaluate issues, and run Internet activity reports with our Palo Alto VPN client, Palo Alto firewall restrictions

2016 : 2019

ThedaCare

System Engineer - Endpoint Security

• Maintain the ThedaCare standard for software; troubleshoot and diagnose software issues and incompatibilities within the ThedaCare environment

• Desktop Team Lead for the Mosaic Family Health clinic deployment

• Deployed and built all kiosks used at ThedaCare facilities

• Facilitate projects and moves, document new procedures, conduct Printer and PC Hardware repairs and troubleshoot and deploy Microsoft Patches

• Primary member of the ThedaCare hardware committee, which includes working with vendors to determine appropriate equipment needed

2013 : 2016

ThedaCare

Microcomputer Analyst

Company: Thrivent

Years of Experience: 14