Ibrahiim Benson

IT Professional passionate about Network Security and System Administration.

Los Angeles, CA, United States

Details

Education: Cybersecurity

Information Technology

California State University, Long Beach

2022 : 2023

Associate of Science (A.S.)

Recording Arts

Los Angeles Film School

2013 : 2015

Experience: Developing IT troubleshooting and networking potential through a rigorous cybersecurity program. Labs are performed in a simulated environment. Through my coursework and working in my home lab I have gained experience working with AWS, Linux OS, Windows 2012 Server, Microsoft Endpoint Security, PowerShell, network attacks, network fundamentals, switch security, ACL, VLAN & trunk, dynamic routing, Linux system management, Linux network security, practical cryptography, cisco firewalls, IPS & IDS. In addition to my coursework, I am pursuing my CompTIA A+ and CompTIA Newtwork+ certifications.

2022 : Present

California State University, Long Beach

Cybersecurity Student

Leveraged technical musicality to shape the clients artistic vision. Troubleshooting hardware and software instantiations to reduce downtime in between and during in-session incidents. Communicated in both writing and verbally clearly and concisely the technical side of recording to clients.

2013 :

New Era Productions

Producer/Engineer

2014 : 2014

Paramount Recording Studios

Runner

Maintaining a working environment for clients. Includes but is not limited to food preparation, keeping studios and common place spotless, preparing studios for clients, supporting the running staff, and providing impeccable customer service.

2014 : 2014

Paramount Recording Studios

Intern

2012 : 2012

EMI Music

Radio & Promo Intern

Company: California State University, Long Beach

Years of Experience: 15

Skills 802.1x, Access Control, Active Directory, Analytical Skills, Audio Engineering, Audio Post Production, Cloud Security , Communication, Computer Hardware, Customer Service, Customer Support, Cybersecurity, Domain Name System (DNS), Help Desk Support, Information Security, Information Technology, Intrusion Detection, IT Service Management, Leadership, Linux, Microsoft Azure, Microsoft Excel, Microsoft Office, Music, Music Industry, Music Production, Networking, Network Security , Post Production, Powershell , PowerShell for Office Online Server, Problem Solving, Pro Tools, Recording, Software Installation, Sound, SQL, System Administration, Technical Support, Threat Analysis, Troubleshooting, VMware, Vulnerability Assessment, Vulnerability Management, Web Application Firewalls, Windows, Windows 7, Windows Server, Wireshark, Written Communication

About Experienced IT Help Desk Technician adept at providing top-notch technical support and assistance to customers. Skilled in resolving software and hardware issues promptly, whether through phone or in-person interactions. Committed to delivering excellent customer service and ensuring smooth operations by efficiently troubleshooting and resolving computer problems. Continuously stays updated with the latest technologies and utilizes a comprehensive knowledge of IT systems to deliver effective solutions. Thrives in fast-paced environments, working diligently to help users regain full functionality and productivity.