Gabriela Wargin

GRC Enthusiast | MSc Cybersecurity | CCSK | (ISC)2 CC

Seattle, WA, United States

Details

Education: Master of Science - MS

Cybersecurity

City University of Seattle

2019 : 2022

Bachelor of Science - BS

Psychology

Oklahoma State University

2013

Experience: 2023 : Present

City University of Seattle

SME II - Center for Cybersecurity Innovation

2022 : 2022

City University of Seattle

Teaching Assistant

2016 : 2017

Respiratory Solutions of Western Oklahoma

Intake Coordinator

Strengthened customer relationships by introducing and cross-selling current and new banking services and products.

Resolved and investigated customer complaints and concerns including those of newer tellers.

Consistently provided excellent customer service including face to face, telephone, or mail while finding different ways to go above and beyond for customers.

Used high attention to detail by accurately conducting cash and check transactions while simultaneously following various banking regulations and banking center policies.

Regularly awarded for high numbers of accurate transactions and exceeding sale goals.

Oversaw scheduling of the entire banking center, ensured proper coverage and hours.

Managed the training of new tellers on proper policy and procedures.

Responsible for the bank’s main cash vault, bought/sold currency from tellers, and maintained an average balance of over $100,000.00.

2013 : 2016

MidFirst Bank

Senior, Vault Teller I

Company: City University of Seattle

Years of Experience: 6

Skills Brightspace Core LMS, Career Development, Cloud Computing, Cloud Security, Communication, Conflict Resolution, Confluence, Content Development, Customer Relationship Management (CRM), Customer Service, Cybersecurity, Data Entry, Governance, Risk Management, and Compliance (GRC), High Level Of Accuracy, Information Security Management, Interpersonal Skills, IT Risk Management, Leadership, MailChimp, Medical Billing, Medical Records, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, Multitasking, Network Security, NIST, NIST 800-53, Office Administration, Psychology, Retail Banking, Risk Assessment, Sales, Security Audits, Security Awareness, Security Controls, Teamwork, Technical Support, Training, U.S. Health Insurance Portability and Accountability Act (HIPAA), Wireless Networking, WordPress