David Cannie

Education: Bachelor of science in information technology

Advance Cyber Security

University of Phoenix

2020 :

General Studies



Central Texas College



High School Diploma



C E Ellison High School



NA

SQL Bootcamp

General Assembly

Experience: 2022 : Present

Progressive Insurance

Information Security Analyst

Understands and applies principles, theories and concepts related to the profession and ERCOT's culture.

Exercises judgment within defined procedures and practices to determine appropriate action.

Impact is generally limited to specific assignments or projects. May respond to inquiries and/or provide assistance and/or guidance to lower level workers.

ADDITIONAL DUTIE

•Provides support and analysis of preventive and detective controls to ensure integrity and quality of Identity and Access Management processes

•Understand and anticipate analytical needs across the Identity and Access Management domain, autonomously plan and execute the efforts to address needs for daily operational effectiveness and compliance (e.g. ensuring all account lifecycle management data supports NERC CIP004 R4 and R5 and CIP007 R5)

•Responsible to develop analysis and reporting capabilities as well as monitor performance and quality control plans to identify Identity and Access Management improvements

•Performs full lifecycle analysis to include requirements, activities and design

•Identifies and diagnoses data from detective controls, performs corrective actions to deliver services and compliance at expected levels

•Develops, maintains and presents employee access metrics reflecting accurate performance of the Employee Access process

•Directs management on finding of metadata deficiencies

•Develops and implements data analysis, data collection systems and other strategies that optimize statistical efficiency and quality

•Supports the development, coordination delivery of improvements and updates to the Employee Access Process and its procedures

•Analyzes and addresses employee access issues that may prevent delivery of established Service Level Agreements and corporate standards

•Identifies and recommends alternatives to streamline data to support business process and requirements.

•Uses data to create models that depict trends in SLA’s, operational deficiencies and operational improvements.

2016 : 2021

ERCOT

Identity and Access Management Analyst

Reviews, analyzes, and evaluates systems and user needs. Formulates systems to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.

Determines impact of known and anticipated business needs upon system configurations in use.

- Researches, evaluates, designs, and proposes basic to moderately complex technology solutions to meet business needs cost-effectively and in accordance to standards.

Evaluates database design and configuration thresholds, including capacity and performance.

- Recommends system improvements as needed to resolve instability issues and extend overall system life.

Evaluates and prescribes software routines and procedures to keep resource consumption (CPU cycles, disk read/write processes, network traffic) at a minimum.

Evaluates and prescribes operating efficiencies, including system availability, response time between selected components, data-error checking, and data discard rate.

Defines, develops and publishes standards and procedures for on-going operations, including automated services, naming conventions and directory structures, local and remote access, data storage and data back-up.

Provides technical guidance to project teams and department staff as needed to meet stated business objectives.

Exchanges information, verbally and in writing, clearly, accurately, reliably, and timely.

Responsible for design, development, implementation, and analysis of technical products and systems

2015 : 2016

Direct Capital, a Division of CIT Bank, N.A.

Desktop Support Technician

Technical Scope : Windows XP-7, Excel, Outlook, PowerShell

Provide technical support to diverse clients, ensuring alignment with statements of work, internal processes, and best practices. Communicate with clients to ascertain needs and provide hands-on user training.

Key Achievements :

 Expertly perform numerous Windows 7 upgrades; backup user profiles, configure OS, and reinstall software as necessary.

 Quickly and effectively troubleshoot issues with installation and upgrade processes to provide timely diagnoses and resolution

2014 : 2015

Baylor Scott & White Health

IT Technician

To provide complex installation, integration, configuration, administration, and maintenance support for department information and network systems. Use available resources to design, code, implement, and maintain complex applications or electronic forms. Researches, analyzes, and evaluates systems and recommends hardware and software upgrades. Ensures compatibility of system and applications software. Defines and resolves software problems. Designs, codes, and debugs custom applications. Coordinates testing of new and revised systems. Assures network and systems integrity, reliability, and security. Provides information necessary for creating and updating system hardware and software documentation. Remains current with technology by attending seminars, conferences, and workshops. Reports activities and statistics on system access and usage. Communicates with management on a daily basis, responding to all oral and written requests. Performs other related duties as assigned.

2012 : 2013

Vista International Operations

Computer System Support Specialist 3

Company: Progressive Insurance

Years of Experience: 15