Carl B.

Education: B.S.

Criminal Justice

Chaminade University of Honolulu, HI

1998 : 2002

Computers and Information Technology

Cisco Field Engineer

Cisco Networking Academy

2015 : 2016

A.A.

Humanities

Saint Leo College, Florida

1986 : 1988

Experience: * Provides ISSE and Subject Matter Expert (SME) support to PEO-C4I program office responsible for acquiring Baseline approval for MSC Ship Platforms.

* Develops eMASS RMF packages and artifacts including Security Assessment Plans (SAPs), Risk Assessment, Security Categorization Forms (SCFs), and Plan of Action and Milestones (POA&M).

* Provides Information System Security Engineer (ISSE) guidance to Military Sealift Command Network Management System (NMS).

2021 : Present

La Jolla Logic - CMMC Candidate C3PAO

Cybersecurity Engineer

* Provided cybersecurity analysis, assessment, and mitigation techniques in support of the Joint Perimeter Surveillance Command and Control System (JPSC2).

* Performed network security and vulnerability scans utilizing the Assured Compliance Assessment Solution (ACAS) application.

* Executed security hardening practices in accordance with Security Technical Implementation Guides (STIGs) for DoD IA and IA-enabled devices/systems.

* Performed daily operation of the Security Content Automation Protocol (SCAP) tool for security vulnerability management, measurement, and policy compliance.

* Configured Windows Server Update Services (WSUS) to perform enterprise updates to Servers and PC workstations throughout military installations across the San Diego County region.

* Provided technical guidance and support to the Contract Officer Representative (COR) in completing requirements to obtain and maintain Authority to Operate (ATO) accreditation for DoD network systems.

2018 : 2021

La Jolla Logic, Inc.

System Analyst

* Provided network support, installation and troubleshooting for the Consolidated Afloat Networks and Enterprise Services system (CANES).

* Administered subject matter expertise in configuring and testing the functionality of video teleconference solutions (VTC) for deployment in the U.S. Navy Afloat network environment.

* Assisted in the development and maintenance of network communications.

* Used knowledge of LAN/WAN systems to help configure and install network components.

* Diagnosed and resolved basic technical hardware and software issues.

2017 : 2018

SAIC

Engineering Technician

* Worked directly with AT&T Network technicians in maintaining minimum connectivity downtime for the Navy and Marine Corps Intranet (NMCI) local area network and wide area network.

* Participated in network maintenance events involving zone realignment of Access layer and Distribution layer equipment.

* Principal technician that provided customer-facing support to VIP and EVIP senior personnel accounts – responsible for resolving moderately complex issues within established Service Level Requirements (SLR).

* Installed, configured, and repaired all forms of IT hardware equipment such as desktop, laptop and printers.

* Maintained minimum connectivity downtime for the Navy and Marine Corps Intranet (NMCI) local area network and wide area network.

* The “go-to” technician for training and qualifying newly assigned Field Service Technicians.

* Consistently retained an above average ticket resolution rate, resolving on a daily basis various hardware and software-related issues that require attention to detail and following standard operating procedures.

* Maintained required security certification in accordance with DoD Directive 8570 compliance.

* As a Cisco Networking Academy student, worked as part of a small group of technicians who performed installation and troubleshooting of Cisco 3560 Catalyst switches and Cisco 8841 IP Phones in preparation for Cisco Partner Summit 2016.

2011 : 2017

Hewlett-Packard Enterprise Services (DXC Technology - April 2017)

Field Service Technician

* As Technical Lead agent, provided technical guidance to Tier 1 and Tier 2 agents, while also monitoring call queue and team AHT, ACW and AUX times using the Help Desk Call Management System.

* Performed network account setup and password reset using Active Directory technology (Security Groups, OU's, Shared Resources).

* Operated remote management applications such as RAS, VPN, Remote Client, and NetMeeting in support of end users located in the United States, Hawaii, and Japan.

* Provided technical support for mobile BlackBerry handheld devices operating with the Secure Multi-Purpose Internet Mail Extension (S/MIME) software, and the General Dynamics Sectera Edge Secure Messaging Environment Personal Electronic Device (SME PED) capability. Met strict Service Level Agreements (SLA) and documentation standards.

* Assisted end users with data migration and disaster recovery methods.

2008 : 2011

Hewlett-Packard Enterprise Services

Remote Desktop Specialist

Company: La Jolla Logic - CMMC Candidate C3PAO

Years of Experience: 21