Brianna Herold

Information Security Analyst at Umpqua Bank

Spokane, WA, United States

Details

Education: Bachelor of Science (B.S.)

Information Technology - Security

Western Governors University

2015 : 2016

Associate's degree

Data Networks and Telecommunications

Clark College

Experience: Conducted and documented Information Security risk assessments including internal and third-party risk assessments.

Performed application security reviews. Assessed the risk of introducing new applications to secure bank environment.

Performed control validation. Tested key controls across the entire enterprise.

Ran phishing simulation campaign. Identified multiple areas of opportunity for employee training on topic of BEC/phishing.

Drafted multiple Information Security Policies and Procedures to align with industry regulatory requirements, enhance security posture and mitigate risk throughout the bank.

Worked under industry standard frameworks; including ISO 27000 suite, CIS Top 20, FFIEC IT Booklets, NIST CSF and others. Implemented organization wide controls to meet industry standard frameworks.

Provided training and support to new employees.

Assisted in a supervisory capacity through team transitions.

2017 : Present

Umpqua Bank

Information Security Analyst

Provided consultation, guidance and risk assessments related to confidentiality, integrity and availability of information throughout the organization.

Consulted as an Information Security subject matter expert. Aided throughout the lifecycle of technology and business projects.

Participated in project teams to develop secure networks, systems and applications.

Performed organization wide security awareness training. Increased visibility and compliance with Information Security Policies, Standards and Procedures.

2016 : 2017

Umpqua Bank

Information Security Specialist

Provided billing support for a large cable company. Assisted residential customers in a high volume call center with various aspects of billing and account support.

2014 : 2015

Charter Communications

Customer Care Rep

Authored and maintained online help articles and bugzilla tickets. Support across multiple platforms and software iterations. Solved a multitude of technical issues, primarily related to email. Worked in a highly team oriented environment. Responded to customer emails requesting help with their email account.

2011 : 2012

Yahoo!

Technical Support Representative

Company: Umpqua Bank

Years of Experience: 9

Spoken Language: English

Skills Call Centers, CCNA, Computer Network Operations, CRM, Cross-functional Team Leadership, CSS, Customer Experience, Customer Satisfaction, Customer Service, DNS, Enterprise Risk Management, HTML, Information Security, Information Security Governance, Information Security Standards, ISO 27001, Linux, Microsoft Office, Network+, nist, Process Improvement, Security Audits, Security Operations, Technical Support, Troubleshooting, User Experience, Computer Network, Cross-functional Team, NIST 800-53

About Experienced CISSP Certified Information Security Analyst with a demonstrated history of working in the highly regulated banking industry. I have nearly 5 years of Information Security Experience. I have developed a diverse skillset with a focus on Information Security. I currently hold 4 industry certifications including CISSP, GIAC-GSLC, GIAC-GISP, Linux+ and Project+.