Brandon Mattox

Cybersecurity Analyst at Missouri State University

United States

Details

Education: Bachelor of Science - BS

Microbiology, General

Missouri State University

2008 : 2012

Experience: 2023 : Present

Missouri State University

Cybersecurity Analyst

- Managed Windows servers using VMWare

- Managed Active Directory and Group Policy

- Completed large scale migrations to new file server and print server

- Managed users and email system through Office 365

- Managed file servers and permissions

- Managed print servers

- Managed backups for all systems and servers

- Managed SAN, UCS, and SolarWinds

2017 : 2023

Drury University

Systems Administrator

- Provided computer and technology support to all faculty and staff PCs – over 800 PCs

- Provided support to classrooms and computer labs

- Supervised up to four employees

- Lead several projects to improve campus infrastructure

- Implemented upgrades to improve software and hardware on university computers

- Implemented and improved anti-virus software and security practices

- Upgraded hard drives to SSDs to save money and improve computer efficiency

- Managed Active Directory and effectively used Group Policy to manage computers and users

- Supported Office 365

- Managed network file sharing and permissions

- Provided printer support to 150 printers, including wireless printing and print servers

2014 : 2017

Drury University

Client Support Specialist

- Provided computer and technology support to every library in Greene County – over 500 computers

- Completed several cabling projects to improve network speed and stability

- Provided printer maintenance, working on a variety of printer models

- Responded to IT repair requests through a log entry system in a timely manner

- Provided networking support and configuration of TCP/IP protocols

- Experience with Cisco Meraki router configuration

- Provided VoIP support through AT&T Business Direct configuration system

2013 : 2014

Springfield-Greene County Library District

Computer Technician

2010 : 2010

Missouri State University

Helpdesk Support

Company: Missouri State University

Years of Experience: 12

About I have over eight years of experience working in Information Technology. My primary skills are customer service, computer hardware and software support, server administration, Active Directory, and Office 365 administration. I love working with technology, and making sure people get the help they need.