Alexander Hirsch

Information Security Specialist at American Express

Dallas, TX, United States

Details

Education: AAS

Computer Networking Technology

Collin College

2008 : 2010

Experience: 2022 : Present

American Express

Information Security Specialist

• Managed security-related projects as part of global Active Directory team

• Performed compliance assessments and coordinated vulnerability remediation

• Analyzed logs to identify deficiencies and mitigate the risk of proposed changes

• Leveraged PowerShell scripting to enhance automation and reporting capabilities

• Developed and executed disaster recovery plans, processes, and documentation

• Partnered with information security teams to drive cyber resilience priorities

2020 : 2022

PepsiCo

IAM Security Specialist

• Provided day-to-day support for 300+ Windows & Linux servers

• Administered Active Directory and Office 365/Exchange environment of 1,200+ users

• Managed VxRail, blade, and HCI clusters running VMware ESXi 6.5/6.7 & Nutanix AHV

• Built and optimized AWS infrastructure, focusing on EC2, S3, and related services

• Leveraged Commvault & Veeam for backup, disaster recovery, and content indexing

• Maintained EMC Isilon, VNX, Compellent, and PowerVault storage platforms

• Processed incidents and changes through ServiceNow utilizing ITIL framework

• Contributed technical documentation to organization's IT knowledge base

2018 : 2020

City of McKinney

Systems Administrator

• Provided routine support for environment of 1,000+ Windows-based servers

• Managed Active Directory environment, including Group Policy, DNS, and DHCP

• Configured and responded to performance monitoring alerts via SCOM

• Provisioned and supported virtual machines in VMware ESXi 5.5

• Administered OS patches via SCCM and WSUS

• Participated in disaster recovery planning and execution

• Maintained library of technical documentation

2015 : 2018

NTT DATA Services

Windows Systems Administrator

• Supported 10,000+ workstations on Windows XP/7/8 platform

• Administered and maintained Active Directory environment

• Planned, developed, and implemented Group Policy Objects

• Packaged, tested, and deployed software via HP CAE

• Developed workstation images using Ghost and MDT

• Assisted in hardware and software asset management processes

• Contributed to several large-scale migration projects

2010 : 2015

HP

Infrastructure Support Engineer

Company: American Express

Years of Experience: 13

Spoken Language: English

Skills Active Directory, Amazon Web Services (AWS), Asset Management, CompTIA A+ Certification, Computer Hardware, Data Center, DHCP, Disaster Recovery, DNS, Group Policy, Information Technology, itil, IT Operations, IT Service Delivery, IT Service Management, mcps: microsoft certified professional, mcts: windows 7, Microsoft Azure, Microsoft Exchange, Microsoft Office, Microsoft Technologies, MTA: Windows Server, netbackup, Networking, nexpose, Office 365, Qualys, scom, Servers, servicenow, Solarwinds, System Administration, System Center, system center configuration manager (sccm), System Deployment, Technical Support, Technical Writing, Troubleshooting, vmware, VMware ESX, Windows, Windows Server, WSUS, IT Hardware Support, Microsoft Certified

About Avid tech fiend and industry enthusiast. Enjoys AMD processors and long walks in the data center.