Akira Belliveau

Education: Bachelor of Science in Information Technology

Cybersecurity

University of Cincinnati

2013 : 2018

Kings High School

2009 : 2013

Experience: 2023 : Present

LifeSpeak Inc.

Information Security & Compliance Manager

2021 :

Torchlight, a LifeSpeak company

Information Security & Compliance Officer

• Acted as the main point of contact for all security and compliance related needs for all internal departments and external clients including prospects. This included client security audits, RFPs, Security Due Diligence Questionnaires, client requested penetration tests, and ensured comfort with the client that our security posture met their standards.

• Successfully updated and revamped all BryterCX internal security policies and procedures in accordance with industry standards and their migration to AWS. Also maintained and updated said policies as needed.

• Implemented a new security training program for all internal employees utilizing KnowBe4 along with customized weekly and monthly phishing campaigns. Acted as the owner and leader for all internal security training and awareness.

• Created a streamlined process for all compliance and due diligence requests from internal sales, current and prospective clients using Salesforce.

• Worked closely with internal and external auditors, regulators, and examiners, including coordination and compilation of technology documentation requests to ensure IT compliance.

• Maintained and updated an internal risk registry for all findings from internal and external security related audits.

• Implemented, maintained, and created security groups and permissions within AWS IAM and AWS Security Hub.

• Served as the lead for the ongoing efforts related to SOC2 compliance and PCI DSS.

2021 : 2021

BryterCX

Security & Compliance Analyst

• Extensions of the Sales, Pre-Sales, Implementation, Marketing, and Research & Development teams by being the main point of contact for all security and compliance related needs.

• Worked with clients and prospects directly throughout the sales cycle to ensure security compliance efforts are met to standards.

• Created a streamlined process for all compliance and due diligence requests from internal sales, current and prospective clients.

• Served as the lead for the ongoing efforts related to SOC2 compliance along with client

DDQ’s and security audits.

• Main point of contact and responder for all compliance related matters, RFP’s, RFI’s, DDQ’s,

and security audits from current and prospective clients.

• Worked with third parties annually for penetration/vulnerability assessments and our SOC2 audit.

• Regularly reviewing, revising, and creating policies and procedures to ensure compliance including our Information Security Policy, Information Technology Policy, AITEC, DR/BCP, etc.

• Served as the lead for the entire US for all IT related needs and issues including trouble shooting, upgrades, new employee setup, and ongoing maintenance of IT assets.

• Assisted with Marketing and Sales to create customer facing security and compliance documentation for current clients and prospects.

2019 : 2021

Dynamo Software

Security & Compliance Analyst

Run and maintain New England & South East customer and prospect book of business, delivering Cloud, Application, Database, Middleware, BI, Analytics, Engineered Systems, and License Management sales solutions for Oracle, AWS, and Microsoft.

2018 : 2019

Data Intensity

Account Executive

Company: LifeSpeak Inc.

Years of Experience: 9