The Systems Administrator is responsible for maintaining operations of the Information Technology Department in support of all company-wide needs placed upon the department. The Systems Administrator will allocate computer equipment, software, personnel, and any other available IT resources as needed towards problem resolution, system enhancements, and new systems development. This position is directly responsible to the Director of Information Technology, however, is expected to exercise independent and effective technical and administrative abilities in carrying out daily operational responsibilities.
Responsibilities:
Shares responsibility for monitoring the Help Desk with the department
Is responsible for all aspects of: Hardware, Software, Data and Voice Communication issues and for the effective and timely implementation of problem resolution.
Record and manage all user department problems reported. Assign adequate resources to address issues and ensure prompt and effective resolution. Follow up on resolved issues and, if possible, implement procedures to prevent the recurrence of reported problems.
Arrange for the installation of new/replacement PCs, components, peripherals, or any related hardware products needed by user departments as required. Respond to user department needs with regard to equipment failure and ensure an effective and timely resolution.
Ensure the distribution of new software and software upgrades on a timely basis. Validate software vendor licensing requirements and resolve shortfalls.
Desired Skills and Experience:
Bachelor’s degree in a technology field or two or more years of broad technical experience, and two industry certifications indicating competency in networking or server administration
Familiarity with the following products is essential: Microsoft Windows Desktop & Server; Local and Wide Area Networking Concepts; Router and Switch technology; Microsoft Office Suite.
Experience working as a domain administrator supporting Microsoft servers (physical and virtual)
Experience with VMware (vSphere) or Citrix along with knowledge of a hyper-converged infrastructure like Nutanix or RxRails, would be a plus
VDI experience is a plus
Job Type: Full-time
Pay: $80,000.00 - $120,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance
Compensation package:
Yearly pay
Experience level:
2 years
Schedule:
Monday to Friday
Work Location: Remote