IT Manager
Reports to: Director of Operations and Projects
Key Responsibilities
JMA and Client Web Development/Web Maintenance Projects
- Strategy and planning: work with communications team in web design planning process
- Provide direction on optimal platforms/templates to achieve client goals
- Creation of site layout/user interface from selected design concepts by using standard HTML/CSS practices
- Design, build, or maintain web sites, using authoring or scripting languages, content creation tools, management tools, and digital media
- Write supporting code for web applications or web sites
- Placement and layout of web site pages given client provided content
- Evaluate or recommend server hardware or software
- Recommend and implement performance improvements
- Research/renew domain name registrations
- Communicate with network personnel or web site hosting agencies to address hardware or software issues affecting websites
- Perform website updates
- Perform routine maintenance of existing sites and applications
- Maintain understanding of current web technologies or programming practices through continuing education, reading, or participation in professional conferences, workshops, or groups
IT
- Monitor and maintain computer systems and networks and other office equipment (printers/copiers, phones, etc.) to ensure end users can accomplish organizational tasks
- Receive, prioritize, document and actively resolve end user help requests
- Troubleshoot system and network problems and diagnose and solve hardware or software faults
- Support the migration to new systems, roll-out of new applications, and updates of software
- Set up new users' accounts and profiles and deal with password issues
- Test and evaluate current and new technology
- Conduct connectivity and electrical safety checks on computer equipment
- Other work as assigned
Other
- Must be available to work onsite
- This position will be during the work week approximately 5-10 hours per week (during business hours)
Experience and Qualifications
- Associate’s Degree in a related field and at least four years of experience in the field or equivalent combination of education and experience.
- Minimum of 2 years of experience in graphic design and website development and maintenance.
- Familiar with a variety of IT concepts as well as extensive experience with desktop hardware, software applications and network connectivity.
- Knowledge and experience with Mac, Windows and/or Unix type operating systems.
- Experience with data and voice networking security is preferred.
- Advanced skills in Adobe Creative Suite
- Experience working with HTML, CSS and WordPress.
- Strong attention to detail
- Exceptional written, verbal and interpersonal communication skills.
- Commitment to providing a high level of customer service.
- Ability to plan and organize work and manage multiple priorities.