IT Specialist
QUALIFICATIONS.
· Candidate must have a proven minimum of one year current experience with certifications in both the hardware and software applications: A+ and Security+. "Current" experience is defined as any experience within the past 5 years.
· Experience with (AFAEMS), network, and testing updates from Defense Language Proficiency Test (DLPT) Windows Private Desktop System, My Learning Career Development Course (CDC) Assessment System, and other updates as necessary are desired but not mandatory.
· Candidate’s qualifying documentation shall demonstrate the minimum one-year experience.
· Excellent customer service skills and verbal communication skills are essential; appropriate related professional work or volunteer experience of at least one (1) year is highly desirable; knowledge of and/or experience with computer/network security is mandatory.
WORK LOCATION.
60 FSS/FSDE, 530 Hickam Ave, Bldg. 249, Travis AFB, CA 94535
SPECIFIC TASKS:
1. Provide hardware and software system administration on all FSDE computers, printers, network hardware, and other peripherals critical to proper function of FSDE Information Technology (IT) systems.
2. Provide site-specific installation, configuration, and instruction documentation of FSDE IT systems.
3. Establish procedures for safeguarding all critical data, and design backup methodology to guarantee uninterrupted service.
4. Maintain (backup, integrity check, etc.) data files and monitor system configuration to ensure data integrity. This includes but is not limited to, planning, installing, operating, backing up, data recovery, and maintaining a variety of operating systems such as, but not limited to, various Microsoft ® products and the configuration, administration, OS hardening, system maintenance, and troubleshooting; as well as identifying, installing, and maintaining system hardware.
5. Implement any new systems (software/hardware) as required; set up new computers and other information systems promptly to support gradual FSDE IT improvement. This may require the contractor to remove/assemble furniture.
6. Maintain existing systems and environments under (IAW) Industry best practices and sustain applications, databases, and interfaces.
7. Provide proper information security on all systems and educate personnel on proper security procedures to protect sensitive data and records.
8. Train office personnel on how to use the required software, so that they can execute their jobs more efficiently.
9. Perform any other critical system support as required for successful operation of IT technology.
10. Perform as the alternate equipment custodian for all ETS equipment, conduct an annual inventory, and forward to the ETS Chief and FSS IT. Conduct inventory and account for all new equipment within 72 hours of receipt and ensure all accountable items are added to the ETS ADPE listing.