Customer strategic growth plans focus on expanding business units while maintaining the very best in information technology. The IT Infrastructure Manager - Must be passionate about service, the employee experience, technology, and world class performance. This position takes on many facets with a core focus on Virtual Machine technologies, the messaging environment, data storage, and disaster recovery.
Essential Duties & Responsibilities
· Provides analysis, design, standardization, implementation, and maintenance of server and storage systems in support
· Manages and monitors virtual environments including Host systems, Server VM’s, Virtual Desktops for upgrades repairs and proactive software maintenance
· Administer and monitor the messaging environment to include installation and support of e-mail, Unified Communication, and Instant Messaging systems
· Manage the data storage systems so that proper allocations in the production and development environments are maintained in accordance with business levels
· Configures, tests and monitors all servers both physical and virtual on a daily basis through manual and programmatic methods to identify, diagnose and resolve anomalies
· Create and maintain comprehensive documentation for all implemented servers and systems for ease of operation, maintenance and identification
· Support Windows and Linux systems, business applications, voice and data communication systems
· Monitor and enforce software compliance as applicable
· Daily management of a IT Systems engineering staff, to supervise problem resolution activities, operating system patches, software upgrades and hardware configuration
· Maintains physical computer operating buildings or rooms including Data Center, MDFs, and IDFs for proper HVAC functionality and UPS health
· Provide support on VoIP and Video conferencing services.
· Obtain and maintain required certifications for partnership with key vendors
· Assist in preparation of proposals and solution presentations
· Other duties as assigned
Qualifications
· Hands-on experience administrating production and development server systems with a focus on high availability.
· VMWare VSphere 5.5 & 6.X, Microsoft Hyper-V and related management tools
· Microsoft Active Directory Domain Services, Group Policy, RDS, AD Domain services CLI tools, PowerShell
· Experience with Storage Area Network design, installation, and management.
· Windows Server 2008/2012/2016, Microsoft Exchange, IIS, SQL server.
· Management of automated patching and proactive monitoring technologies.
· User and device support systems for tracking problem resolution and change management.
· Backup & Disaster Recovery tools.
· Having the ability to effectively communicate complex ideas to technical and non-technical staff
· Can work independently maintaining, monitoring and enforcing server/system policies.
· A practical level of experience implementing and administrating common TCP/IP-based services, including DNS, DHCP, HTTP, FTP, SSH, SMTP, etc.
· Expert knowledge of Microsoft Active Directory, Group Policy, Exchange, VMware and Windows Server systems
· Strong scripting skills in Visual Basic, PowerShell, PowerCLI, etc.
· Troubleshooting focused on root cause analysis. Event and trace log auditing
· An understanding of the OSI network model, Ethernet, and TCP/IP networking
· Ability to lift, carry, and move all components of PC workstations, servers, network equipment, peripherals, and other ancillary equipment
Education
· Bachelor’s degree (preferably engineering related)
Experience
· Min 8 years of server & system administration mandatory
· 8+ years of system virtualization administration mandatory
· 8+ years of technical management experience mandatory
· Ability to prioritize and multitask
· Willingness to learn new technologies and maintain industry knowledge
· Excellent customer presentation skills
· VMware certification VCP required
· Microsoft certification MCSE strongly preferred
· Experience in the semi-conductor industry strongly preferred
Customer also offers to our eligible employees a comprehensive total rewards package that includes equity, medical benefits, ESPP, 401K, tuition reimbursement and time off programs.