firstPRO is seeking an experienced IT Manager to oversee the support and maintenance of server and computer infrastructure. This is a direct hire, onsite opportunity based out of Philadelphia, PA. The IT Manager will be responsible for managing system backups, routing, switching, firewalls, storage area networks, system security, and software update deployments. Additionally, monitor and evaluate the efficiency of software and hardware usage, and system performance.
Responsibilities
- Manage and maintain server and computer infrastructure.
- Serve as the point of contact for system backups, routing, switching, firewalls, storage area networks, system security, and software update deployments.
- Monitor and evaluate the efficiency of software and hardware usage, and system performance.
- Load, configure, and troubleshoot Mac and Windows Operating Systems.
- Manage the organization's outside vendors.
- Work with and maintain Active and Open Directory Systems.
- Assist with Tier 2 and 3 End User and Desktop Support for end users.
- Setup and configure Cisco Network infrastructure (Routing and Switching).
- Research and implement IT security best practices.
- Work with OpenBSD/FreeNAS/ZFS based storage systems.
- Manage Office 365 and G Suite email systems.
- Configure network devices such as firewalls, L2/L3 switches, WAPs, VOIP phones, and other IT equipment.
- Proactively monitor and report on server/device performance
- Keep software and firmware up to date on server/network hardware.
- Manage Data Backups and Disaster Recovery Systems.
- Manage user and software licensing.
- Create and maintain documentation and procedures.
Requirements
- Ability to work independently and in a team environment.
- Experience managing a small IT team.
- Strong troubleshooting and analytical skills.
- Understanding of data networking concepts and troubleshooting.
- Familiarity with networking devices and concepts including ability to run and terminate networking cabling.
- Experience resolving server issues remotely.
- Ability to prioritize multiple projects in a fast-paced environment.
- Ability to work with and administer Microsoft, Apple, and G Suite