The IT Manager will assist in overseeing the planning, development, implementation, maintenance, and security of the company’s information systems and processes including computer, communication, and office systems. Our ideal candidate will be passionate about applying their skills to technology-based business model that creates real-world solutions for Great American Media.
Duties & Responsibilities
- Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
- Own projects, solutions, and key responsibilities within a larger business initiative
- Handle business-critical IT tasks and systems that provide commercial advantage in a global marketplace
- Enable faster and smarter IT business processes, and implement analytics for meaningful insights
- Partner with internal and external partners to communicate project status, activities, and achievements
- Direct and coordinate professional services such as systems analysis and design, feasibility studies, and programming of information, communication, and office automation systems
- Identify and recommend new technologies and services that will improve efficiency, processes, and operations; reviews requests for additional services and upgrades, assessing the costs and benefits to the organization
- Recommend the purchase, rent, lease, license, or other acquisition of hardware, software, or services needed to meet company needs
- Ensure the integrity and reliability of computerized information systems, communication systems, and office systems including the security of data acquired and stored
- Maintain pace with technological progress, economic change, and company needs by directing continual improvements of IS staff, equipment, and procedures
- Provide input into the IS budget and monitors spending against the approved budget.
- Interact with the multiple layers in organization to troubleshoot, identify root cause, and provide technical support when needed
- Perform routine/scheduled audits of the systems, including all backups
- Maintain service desk ticketing system and departmental knowledgebase
- Perform other duties as assigned
Qualifications
- Bachelor’s degree in technology or computer science or related work experience
- Minimum of three years’ work experience in a corporate IT environment, or for a managed service provider
- Manage, measure, and assess IT service levels for internal IT operations, and managed service providers
- Experience with or knowledge of programming languages and operating systems; current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, caching, and cloud processing/storage
- Ability to understand and troubleshoot complex systems
- Experience in analysis, implementation, and evaluation of IT systems and their specifications
- Excellent organizational and leadership skills
- Outstanding communication abilities
- Experience with emerging AI and ML technologies would be a plus
- Project management planning, scheduling, resource management would be a plus
Preferred Technology Experience
- Amazon AWS (S3, EC2, SQS, SNS, CloudFront)
- Microsoft Active Directory (Azure Active Directory)
- Cisco / Meraki core and edge switch platforms, wireless networks
- Microsoft / Office 365 (Exchange, SharePoint, OneDrive, MS Teams)
- Zoom VoIP Communications Platform
- VMWare, Microsoft Windows Server, CentOS operating systems
- Apple OS X, iOS
- Storage network experience, preferably 500 plus TB
- Backup and recovery solutions
GAC Media, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, or any other status or characteristic protected by law or regulation.
