VantageScore® consumer credit scoring models combine the need for both financial inclusion and dependable predictiveness across all scoring ranges. An industry thought leader and technology innovation leader, the company’s most recent models score approximately 94 percent of all adults 18 and older – including 33 million more people than conventional models – without sacrificing safety and soundness. As a result, lenders using VantageScore can extend credit to those who have been historically marginalized, including minority and lower-to-middle-income Americans. VantageScore credit scores are used by by over 3,000 lenders including 9 of the top 10 banks, landlords, utility companies, telecom companies, and many others to determine creditworthiness. Additionally, tens of millions of consumers rely on free access to their VantageScore credit scores to monitor their own creditworthiness. VantageScore is also an industry leader in technology, machine learning and advanced analytics techniques.
Founded in 2006, VantageScore is owned by America’s three National Credit Reporting Agencies (NCRAs) – Equifax, Experian, and TransUnion. Using a patent-protected tri-bureau methodology, VantageScore delivers time-tested, innovative and more consistent credit scoring models across all three NCRAs.
About the Role
We are seeking a highly skilled and experienced IT and Desktop Support Manager to manage our Office 365 environment, local area and wide area networks, and hardware support for Apples and Macs. The ideal candidate will have experience in fintech and a deep understanding of IT infrastructure and security. This is a Hybrid role.
Responsibilities:
- Manage Office 365, including onboarding and offboarding users, managing licenses, and troubleshooting issues
- Manage local area and wiring networks (LAN and WAN), including configuring routers, switches, and firewalls
- Provide hardware support for Apple's and Macs, including troubleshooting and repair
- Manage IT projects, including planning, implementation, and monitoring
- Develop and maintain IT policies and procedures
- Provide IT support to employees, including troubleshooting issues and providing training as needed
Qualification:
- Bachelor's degree in Computer Science, Information Technology, or related field
- 5+ years of experience in IT management, preferably in fintech
- Strong understanding of IT infrastructure
- Experience managing Office 365, local area and wiring networks, and security software
- Familiarity with hardware support for Apple's and Macs
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work collaboratively with other departments and stakeholders
- Experience managing IT projects and developing IT policies and procedures
- Familiarity with regulatory requirements in fintech
If you are a highly motivated and experienced IT Manager with a passion for financial inclusion and Fintech, we encourage you to apply for this exciting opportunity.
**Must be located in the San Francisco Bay Area **
