Network engineer (Hybrid)
Position Summary
Plans, configures, installs, and coordinates enterprise WLANs/LANs/MANs/WANs and all telecommunication technologies to meet business requirements. Implements the technical architecture and recommendations related to internetworking and telecommunications. Identifies and resolves hardware and software technical problems related to LAN, telecommunications and related servers.
Core Responsibilities
- Troubleshoots WAN, Internet connectivity and telecommunications.
- Provides WAN hardware/software engineering support. Provides WAN hardware/software user support.
- Monitors WAN performance and performs necessary network maintenance and upgrades. Provides WAN hardware/software recommendations to improve network security.
- Provides Tele-presence implementation and administration.
- Participates in the development of annual IT strategic planning activities for supporting the business objectives the company.
- Makes recommendations to ensure compliance with business continuity plan.
- Recommends and maintains network related customer support processes and procedures to provide timely and efficient customer support.
- Continually reviews, identifies, and suggests Improvements to existing processes and system efficiency and effectiveness.
- Ensures that network administration is optimized. Maintains current hardware maintenance agreements.
- Participates in the evaluation of network related hardware/software products, PABX and satellite communication systems and upgrades.
- Analyzes service options, infrastructure {voice and data networks a11d servers} configurations and ongoing support requirements to determine lowest cost of operation.
Relevant Experience
- 3-5 years' experience
- Broad range of network, applications and desktop knowledge in the following: Cisco Switching & Routing, Unified Communications, Unity unified messaging with Microsoft Exchange integration, Unified Presence, Palo Alto firewalls, Riverbed WAN Optimization, Citrix, Telepresence and teleconferencing, Cisco access points, DMVPN, Webex, Satellite communications, Solarwinds Network Performance Monitor.
- Cisco Call Manager experience is necessary.
- Technical knowledge and aptitude w/networks, network topologies, PC workstations (configuration and connection), network file servers, applicable software and troubleshooting techniques.
- Demonstrated knowledge of network provider services and understanding of SNA implementation principles, routing protocol options and LAN/WAN principles.
- Thorough understanding of distributed systems architecture and comprehensive knowledge of multiple technical disciplines.
- Ability to solve network server problems or network infrastructure Issues and to manage performance and capacity of a WLAN/LAN/WAN environment.
