Remote role (Someone from Miramar, FL or Dallas, TX preferred)
need last 4 of SSN, DOB and LinkedIn
Need 10/10 comms
GRC Experience With Risk And Compliance Processes
If someone comes from a FINANCE or HEALTHCARE background the manager said they usually have very strong GRC experience.
Job Title: ServiceNow GRC/SecOps Technical Lead
Must work EST hours
Min of 2-3 years of experience in GRC
Must have worked on GRC with the service now platform, Not with other platforms
Have done Integrations
Help team move needle forward
Thought leadership
Need to have all of the GRC modules IRM: integrated risk management
Sec Ops: deploy the security incident management, early stages
Guide the team
Best practices
Work closely with security team
Job Description
- As a lead, you will work with process owners, program managers, and developers to leverage technical best practices in delivering out-of-the-box and custom solutions on the ServiceNow platform
- This role is accountable for all aspects of the technical solution and implementation from initiation through closeout of projects
- Serve as primary technical point-of-contact for projects focused on cybersecurity capabilities within ServiceNow (IRM/GRC, SIR, VR)
- Own, write and deliver development objectives and align them according to client expectations while keeping best practices in mind
- Act as a key technical interface between the development team and the customer
- Define technical solutions for architecture and design that are aligned with the client's business problems and ServiceNow implementation best practices
- Co-lead requirements gathering workshops with Security Practice team members to provide technical guidance and assist with capturing all necessary business, functional and technical requirements necessary to design and implement the solution
- Collaborate with Business Functional team members to provide technical input to stories
- Oversee developers' work and own overall quality and delivery of development, providing mentorship on technical design standards and best practices
- Responsible for sprint demos, delivery of additional development artifacts and documentation, and knowledge transfer activities as required
- Work collaboratively with Program Manager to monitor for scope creep and resolve critical path technical issues and challenges
- Maintain expert knowledge of the ServiceNow platform and products focused on IRM/GRC & SecOps
- Applies innovative technology to business processes and develops new ServiceNow solutions
- Advises on options, risk and impacts on business processes and technical architecture
- Communicates technical problems and solutions to both technical and non-technical audiences
- Knowledgeable with the ServiceNow platform suite
- Lead and facilitate meetings to gain desired outcomes
- Serve as team leader and coach/develop team members
- Participate in Agile teams
- Complete peer code reviews for quality and consistency
- Lead the monitoring of project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions
- Report application progress and outcomes
Skillset / Experience
Minimum Qualifications
- Bachelor's Degree or equivalent work experience
- A background in software development, engineering, IT business administration, cybersecurity, databases, or similar
- Broad understanding of common Cybersecurity platforms including Tenable, Rapid 7, Splunk, Crowdstrike & Archer
- 5+ years working in an enterprise environment with 3+ years on the ServiceNow platform
- Proven consulting experience as a key technical resource leading the development and delivery of Security & Risk/GRC solutions in client environments
- Experience with key technologies relevant to ServiceNow integration solutions including SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS
- Experience with scripting in the ServiceNow platform using JavaScript
- Ability to listen, interpret, strategize and consult on complex business processes and technical concepts
- Excellent interpersonal skills, customer-centric attitude, and situational awareness
- Outstanding verbal, written, and presentation skills
- ServiceNow CIS certification in Risk & Compliance, VR or SIR (current or within 6 months of hire)
- Knowledge of ITIL, minimum foundation level, ideally higher
- ServiceNow Certified System Administrator (CSA)
- ITIL Foundations Certification
Specialized Skills and Technologies
- 5+ years managing software releases in a DevOps environment
- 3+ years' experience server management
- 2+ years' experience application development
- Proven ability to plan, schedule, and execute plans and rollback plans across a variety of applications and teams
- Solid understanding of and detailed experience with IIS and Windows Servers, deploying web services
- Experience using and building version controlled (in-repository) CI/CD pipelines on modern tools
- Experience in process improvement to include process documentation or change, collection and analysis of related metrics, problem solving, and reduction in cycle time
- MS relational databases TSQL, SSIS
- Document databases (Elastic, Mongo)
- Programming languages and scripting such as .Net C#, PowerShell, JavaScript
- Scrum/Kanban/SAFe, Agile workflow methodologies
- Automation/configuration management using Jenkins
- Source Control software (Microsoft TFS, GitHub, Mercurial)
- Basic understanding of Cloud platforms (Azure, AWS, Apigee)
