The VNA provides compassionate, innovative care of the highest quality, setting the standard for patients and caregivers needing private care, home health, hospice, and community health services. Together, we provide the highest quality patient care.

Benefits

By choosing to work for the VNA, you would be working with an agency that has been voted ‘Best Place to Work’ for 7 years in Indian River County because of the benefits we offer our associates, such as

Come Join our team of passionate and skilled professionals.

Competitive pay
Flexible schedules available for some positions
Accrue up to 18 paid days in your first year, 6 observed holidays
up to 88% coverage of health insurance costs
Onsite, no-cost wellness clinic staffed by a VNA ARNP
Tuition reimbursement
Free CEU credits
Several local and national discounts

The VNA is seeking a full time System Administrator to be responsible for ensuring the stability and integrity of all in-house voice, data, and wireless network services by supporting local area networks (LANs) and wide area networks (WANs) across the organization, including rotation of 24/7 on-call duties. Participates with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. Analyzes and resolves network hardware and software programs in a timely and accurate fashion and provides end user training where required. Additionally, responsible for coordinating HIPAA security activities as directed by the Information Security Officer.

Network Administration

Assists with administration and maintenance of corporate infrastructure including LAN, WAN, VoIP and any other network or communications infrastructure.
Performs setup and troubleshooting of backup, archiving, and disaster recovery solutions.
Maintain highly available, site-resilient virtual server infrastructure.

Internal Systems

Installs and upgrades computer software and network equipment.
Installs workstations, monitors, printers, UPS systems, and other peripherals; manages users accounts and security; maintains documentation, network topologies, and architecture.
Assists with the review of new software applications prior to full implementation to determine ease of use and detect potential problems.
Develops queries to generate reports on customer request.

New Hire Administration

Creates network and email accounts for new users.
Sets up computers for new users and ensures delivery of equipment to users in different locations if necessary.
Updates company phone lists and email address books.
Creates new hire phone extensions and voicemail mailboxes; routes extensions to appropriate queues or hunt groups as deemed appropriate for each position.
Trains users in network and device usage; briefs new users on network security policies.

Help Desk Administration

Will act as an escalation point to the Help Desk.
Administers and maintains internal and cloud-based applications, supervising user interaction with EMR systems, productivity suites (e.g., Microsoft Office), as well as operating systems used by each system.
Interacts with internal clients to resolve basic and complex help desk issues in a timely manner.

Asset Management

Participates in the inventory management of software licenses, software, hardware, and other IT supplies, maintaining a spreadsheet or database for tracking of budgeted items.
Labels all inventoried computer hardware and catalogs all software media and licenses.
Purchases software, hardware, and other IT supplies as directed by Agency management.
Promotes responsible usage and care of VNA's network equipment.
Assists with development of computer budget annually.

System Administration

Assists with reviews and updates of security policies as required by HIPPA or other regulations; participates in the development of plans for emergencies; prepares and/or conducts security awareness and training; reports, investigates, and takes corrective action for security audit findings; administers and oversees security systems such as access control, encryption, anti-virus, firewalls, etc.
Maintains all servers with the latest security and critical updates.
Responsible for the configuring and maintenance of the MDM system.
Conforms agency to software licensing standards.
Conducts regular audits of the infrastructure and security systems as required by the manager.
Participates in meetings, training seminars and user groups as required by Manager.

HIPAA Security For Electronic Protected Health Information (ePHI)

Under the direction of Information Security Officer (ISO), performs on an "as needed" basis the following:

Conducts a gap analysis using the HIPPA Security standards and other standards as a guide.
Review and investigate reports of potential noncompliance or wrongdoing, establishing corrective action plans in consultation with the ISO.
Ensure appropriate access controls for all computing devices, including but not necessarily limited to PC desktops, laptops, mobile devices, and servers.
Lead/participate in an incident response team to contain, investigate, and prevent future breeches of ePHI.

Bachelor's degree (B. A.) from four-year college or university; or three to four years related experience and/or training; or equivalent combination of education and experience.

VNA Group

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System Administrator