About Us
For more than 25 years, Travelex Insurance Services has been a leading provider of travel insurance in the United States. As a premier partner to the travel industry, Travelex offers a diverse array of products designed to help travelers create and protect the moments that matter most while they explore the world.
Our commitment to outstanding customer service makes Travelex stand out among the competition, and we are frequently honored with travel industry customer service, technology, and innovation awards. We know our partners and travelers are real people at the other end of the line, so our customer solutions and travel assistance teams are ready to respond with kindness, respect, and patience when you need us. We also believe the claims process is as easy as we design it to be, so we’ve made it simple, and we have a 95.9% claims payment rate.
In 2017, Travelex joined the Zurich family of global brands, which has enabled us to broaden our footprint and strengthen our presence throughout North America. We are a woman-led organization that values diversity, and we are guided by our values. We are optimistic, caring, and reliable. With forward thinking, determination, and a sense of togetherness, we bring our purpose to life and help travelers dream, explore, and travel on. After all, adventure doesn’t wait.