Homeowner Services Group

Homeowner Services Group

About Us

At Homeowner Services Group (HOS), we are a people-centric organization. We do what is right for our people so they can do their best when serving our 1.4+ million customers across the U.S. We are a leader in U.S., providing home warranty and home repair services, operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We partner with cities, utilities, insurance providers, retailers, financial service companies and member associations to help them maintain and protect their customers’ most important asset — their home.

In December 2021, HOS was purchased by the private equity firm, Apax Partners. This investment enables our entrepreneurial spirit and supports our growth at an unprecedented pace. Our new leadership team brings industry expertise, along with experience from other high-growth and start-up organizations.

Our 500 employees are aligned to our goal of being the most dedicated and customer-friendly organization in our industry. Talent, performance and diversity, equity and inclusion are the pillars that drive our culture and enable our success. We look forward to connecting with you should your career aspirations include working for a high-growth, people-first organization.

Our brands are BBB-accredited with an A+ ratings and high customer satisfaction. The protection programs we offer are available to homeowners directly and through our many longstanding partnerships across the country. Our partners include American Water, ONE Gas, Nicor Gas, the New York City Department of Environmental Protection, the Detroit Water and Sewerage Department, the Orlando Utilities Commission, the San Francisco Public Utilities Commission and many others.