FlexTek Resources is seeking an IT Administrator to join a growing company in Houston, TX. This position will help manage the organization's global IT infrastructure as well as providing IT administration such as onboarding new users, preparing hardware, offboarding user accounts and troubleshooting IT and network issues.

If you are a self-starter with a passion for technology and a desire to help others, we encourage you to apply for this exciting opportunity as an IT Administrator!

Responsibilities:

• Assist with various implementation projects as they relate to Azure, Intune, and Office 365

• Office 365 deployment, administration, migration, upgrades, and integrations

• Day to day administration of O365, Intune, and Azure AD including policy and configuration changes.

• Document O365 standard operating procedures and protocols.

• Manage company devices including mobile phones through Microsoft Intune endpoint management

• Monitor network performance and security, and implement upgrades and patches as needed

• Maintain an inventory of IT assets and software licenses

• Document IT procedures and policies to ensure compliance with industry standards

• Provide support and training to users on tasks related to Microsoft O365 and company policies

• Onboard new users by setting up their accounts and configuring their hardware and software

• Offboard user accounts and ensure that all data is securely removed from company systems

• Prepare hardware for new users, including laptops, workstations, monitors, mobile phones, and other peripherals

• Troubleshoot IT issues, including hardware and software problems, network connectivity, and email issues

Qualifications:

• Proven experience as an O365 Engineer / IT Administrator role

• Strong knowledge of Windows and macOS operating systems, as well as hardware and software troubleshooting skills

• Strong experience with Microsoft O365 services, including Intune, Azure AD, Exchange Online, SharePoint, OneDrive, and Teams

• Automation and scripting skills (PowerShell)

• Working knowledge of Information Protection, Data Governance and Compliance in Microsoft 365

• Working knowledge of Azure Services and Integrations including Microsoft Graph API is a plus

• Knowledge of network protocols and security standards is a plus

• Ability to work independently and in a team environment

• Excellent communication skills and ability to interact with users of all levels

• Familiarity with ITIL, ISO 27001 or other industry standards is a plus

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