Are you looking for stable and secure employment with competitive annual wage increases? The City of Watertown is looking for a qualified individual to join our IT Team as an IT Specialist. This is the first level of the Information Technology series and is responsible for ensuring the functionality of information systems. Responsibilities may include providing end-user support for applications and systems by troubleshooting technical issues, researching questions, updating systems; reviewing operating policies; coordinating computer updates; updating websites or specialized department programs; and coordinating services with system providers. The work is performed under the general direction of the IT Manager with considerable leeway allowed in procedures, methods, and schedules for equipment maintenance and operation.

The ideal candidate for this position has the knowledge of programming languages, database systems and related application development tools as well as system scripting languages, operating system interfaces and related development tools. Candidate should have the ability required to install, configure, support and use a variety of software development languages and tools and analyze dependencies and relationships between various applications and systems. We are interested in hiring individuals who are hardworking, detail-oriented and willing to complete tasks quickly and correctly. Additional details regarding this position are below!

The City of Watertown offers participation in the NYS Retirement System-a defined benefit pension system. Employees are eligible to enroll in one of the most affordable and generous health insurance policies in the region in addition to dental, vision, flexible spending and tuition reimbursement programs. Paid time off policies include 12 sick days per year and 15 vacation days to start.

Please apply by completing an application through the City of Watertown Website: https://watertown-portal.mycivilservice.com/jobopps

Responsibilities May Include

Perform technical activities related to application development, program and system testing, and business/systems analysis and design related to computer systems.
Perform or assist in performing technical activities related to the design and development of dynamic, transactional, or interactive web sites; database systems and agency specific application programs.
Troubleshoots and performs diagnosis and repair for software applications, databases, infrastructure equipment, computer devices other network hardware, tracks help desk tickets on software, hardware, networking issues and performs follow-through to ensure issues are resolved.
Maintenance and support of computer software, hardware and peripheral equipment in multiple sites including servers, desktop PC's, laptops, PDA's, laser, inkjet printers and plotters and communications equipment.
Researches new technology; evaluates efficiency, need and operation and makes recommendations as needed.
Creates, adds, and removes users from various accounts as requested by departments; ensures availability of specific programs to users; resets passwords as requested.
Trains staff on proper use of new and existing software and equipment, creates documentation for new and existing applications, systems and operating procedures.
Monitors computer network security; determines which software updates are necessary for system protection.
Maintains and updates website for City; determines content to be published, graphics, and layout on website.

MINIMUM QUALIFICATIONS: Either

(A) Graduation from a regionally accredited college or university or one accredited by the NYS Board of Regents to grant degrees with a bachelor's or higher-level degree in a computer technology related field; OR
(B) a bachelor's or higher-level degree in any field supplemented by at least 3 credit hours in computer technology related coursework; OR
(C) a bachelor's or higher-level degree in any field and at least 6 months of documented experience in a computer technology related field.

Driver’s License Requirement

Must possess and maintain a valid NYS Driver’s License.

PLEASE NOTE: This is a competitive title in the classified civil service; therefore, appointment will be on a provisional basis only. To be eligible for permanent status, the individual accepting appointment will be required to pass a civil service exam and score among the top three.

City of Watertown, New York

New Jobs

IT Specialist (FT)