Responsibilities:

Collaborate with the data protection product owner and team to execute product vision & strategy

Successfully provide operational support for the portfolio

Demonstrate successful subject matter expertise with the tool sets provided

Successfully troubleshoot issues that are identified (identify root cause, research, resolve)

Successfully implement approved changes and provide quality assurance validation

Participate in agile sprint and release plans, ensure strategic alignment of work effort

Communicate effectively to key stakeholders and associates

Ensure adherence to continuous improvement practices to meet quality/time to market targets

Skills / Qualifications:

High degree of proficiency with end point security tools

Ability to successfully execute changes and troubleshooting with the following technologies; Solid comprehension of Unix and Windows operating systems

Client Defender (Windows & MacOS)

Pulse Secure VPN

Zscaler

RSA Secure ID

Splunk queries and report writing Cisco Umbrella, Cisco AnyConnect

Sentinel One End Point Solutions

Palo Alto End Point Solutions

Symantec DLP

Additional Skills Preferred

Experience automating tasks with APIs or other coding languages a plus.

As technologies change or new technologies are introduced, the operational support person will need to perform those responsibilities as well.

Experience:

This will be a hands-on role and the candidate must feel comfortable working with the technology in a production environment

5+ years working in a network security role

Technology certifications related to the toolset preferred

Please note that the candidates interview revolves around their experience with these specific technologies identified below in Required.

Could you please make sure the candidate has this experience prior to submitting.

Required

Solid comprehension of Unix and Windows operating systems

Client Defender (Windows & MacOS)

Splunk queries and report writing

Zscaler ZIA & ZPA

Access To Future

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